VN Cuisine — Restaurant in San Dimas

An "off" day for them, doesn't give them the right to treat a customer like garbage. Food quality? 3 points... Service? 2-3 points... Attitude toward the customer? Negative 5 points... ..where the customer is always WRONG?

I ordered 2 soups, and even pointed the items out on their menu when making the order. When I got home, I found they gave me the wrong items. When I called to point out the error, the employee told me to come back and that they would replace the incorrect item. BUT, when I got there, I got a horrible attitude from the manager/owner there, accusing ME, of making the mistake. Not only did it ruin my lunch, but it cost me a wasted 45 minutes of my day, and nearly the cost of the item in fuel (to drive back 15 miles one-way)to get the right item. My my girlfriend was down with the flu, likes their soups, and she felt the hot soup would help her feel better. The food there IS good for the most part, and yes, she likes the soups there, ...but sadly I don't think I will be back any time soon. I'm trying to accept that maybe it was an "off" day for them but it does NOT fix my impression of how they treat the customer at this point. Most/many American restaurants will COMP a meal , or somehow go an extra step to make things right, but when an employee there shows more concern than the owner/manager? Something is WRONG.

In short, expect decent, fresh food, but if they make a mistake, don't expect...

First time here and was very satisfied with my meal and service. I ordered a regular size combo with rare beef, flank, tendon and tripe but instead of rare beef, I asked for more tendon. My preferred combo is brisket, tendon and tripe, but was close enough since they don’t have brisket at all here. They also have three sizes, which was unusual but cool to know for next time. I also ordered the deep fried shrimp rolls and GF ordered the regular size Pho Ga (chicken). The regular size with an app was plenty for me and my GF had left overs even though she doesn’t eat shrimp and didn’t eat any of the app. The shrimp rolls were actually the stand out for me. Pho was good, but have had better in Westminster and Monterey Park.

Service was very good also, but there was a single server with a pretty busy lunch crowd. He did his best and we really didn’t have anything to complain about except having to ask for a few things twice, but no big deal.

Definitely will return when in the area and will hope to try some other...

I have been coming here for several years. The owner is nice lady who did all her own cooking and the food was super and authentic. Now she has taken the food to new level. Amazing menu with a fantastic chef/owner. She also has hired a superb waitress - Alyx. Fantastic service and is always trying to be helpful and double checks each order to make sure it is what you ordered. I took my guest and we had dine in and take out for my daughter. Dont for get to order the Vietnamese Ice Coffee. it is super. The spring rolls are Thanks to the owner and her staff !!!! Sorry no pictures -- too busy eating tofu, egg rolls, shrimp fried rice, and chicken...