We went there two nights in a row since we were staying close by after having to evacuate because of the Eaton Fire. Food was outstanding and the portions were generous.
That being said, when the bill came I paid with a $100 (total was $46.30). The waitress then came back with $52 in change and really quickly walked off. I am talking so quickly I didn't even have a chance to say thank you for the service quick. She then ignored us as I waited there because I needed a receipt to turn in to my insurance company for meals during the mandatory evacuation. I finally flagged down another server and asked for receipt for my insurance but also because it was incorrect change. (This whole time our waitress was ignoring us). I then told the waitress who helped us that the change was wrong and she sent our waitress over.
Our waitress came over and didn't even say anything and just took the money and came back with $53 (no coin change). At this point I was more annoyed than anything and said "this still isn't correct" to which point she said "it's .70 cents do you really need your change?". I then asked for my $.70 cents and she said "we don't have any change".
Again, excellent food, and I really enjoyed watching the game but cmon. Just hoping management sees this and trains/equips...
Read moreLas Palmas is a good, clean, cozy place. Service is quick, courteous. I went in wanting red enchiladas, but ordered the Fiesta enchiladas which are green. The enchiladas had cheese, squash and corn. The plate came with beans and rice. Everything was very good, seasoned well & was NOT greasy. I didn't like the corn tortillas that they use. I think most Mexican restaurants use this thick corn tortillas that I don't like. I prefer the thinner corn tortillas. There was a bit too much lemon juice in the rice and it went into the enchiladas. I would have liked NO lemon on my rice nor on my enchiladas. The beans were excellent, the rice was good. The coffee was excellent. The coffee had a hint of cinnamon, like cafe de olla. The salsa that came with the chips was excellent also. Everything was fresh tasting. There was a bit too much floor cleaner fragrance which was somewhat overpowering, but that's better than the opposite. Overall, it's a good place & I will...
Read moreShould have walked right out. All the tables were dirty. We had to wait for them to clear and clean a table, it then smelled like a moldy wet rag. They brought greasy burnt chips to our table. We ordered and after 30 minutes waiting for cheese enchiladas and a bean and cheese burrito I finally looked up at the counter under the heat lamp i saw what appeared to be our food. I saw my waitress go to the counter. I thought she was going to bring it , but instead she took a small cup to another table. She then proceeded to take a very large tables order which took longer than ten minutes. So my husband got up and asked one of the 3 other workers who were just standing around if that was ours and we could have our food. A guy brought it to our table it was room temperature at best. I said it's not even hot he said yes it is. He asked if I wanted him to microwave it. Umbrella no gross I walked out and left the nasty cold food...
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