I came here two days in a row. The first day, I bought baby wipes(two separate orders as a smaller pack was bought to fulfill a coupon amount), and wheat thins, among other items. The next day I bought a 1.75L of vodka. The small pack of baby wipes was placed in one bag, the small box of wheat thins were placed in a separate bag, the vodka the next day was in no bag. I opted each time to purchase bags in the app since this was a drive up order, but I never received a bag for the vodka. I asked the drive up lady who handed my order, where is the bag for the vodka, she apologized and went back in-even though she had someone else's order in the cart-to get a bag. I was thankful for that customer service. BUT, when she came bag, she proceeded to help the customer who she couldn't help, instead of stepping 5 more feet to my car to hand me the bag. The car was right behind me, so I asked her, excuse me, I thought you were brining me the bag. I basically had to harangue her for the bag, even though I was here BEFORE that car, and should have had my order completed. THIS IS THE FIFTH TIME IT HAS HAPPENED, but not one Target employee went bag to give me a bag. A liquor store always provides a bag, and doesn't even charge for it. It is simple, alcohol should always be in a bag. It is a heavy item in a glass container. If that heavy item falls, how would i return it for credit? I keep calling customer service and keep getting a $5 credit for the item. I will continue to do this, UNTIL, you read the directions that you so simply provide on the app. There is an option to use your own bag, or use their bag for a fee. There is a reason I...
Read moreI have been very disappointed with your San Dimas store over the last few months. Every time I have visited this location, several items on my shopping list have been out of stock. I used to prefer Target over Walmart (even though some items are priced higher) because of the nicer environment / shopping experience. This store is really missing the mark lately. My recent trip was a huge disappointment. The tampon aisle was nearly vacant. It appears that Tampax Radiant may have been discontinued as the shelf tags were marked clearance. Then, I had difficulty finding "slow release" iron pills. Apparently those were out of stock as well. My final frustration was the inability to use a coupon for other items I had in my cart. This has happened to me before. I am very careful to select the correct item for the coupon I am using. This coupon was "$3.00 off TWO Old Spice Anti-Perspirant/Deodorant, Body Wash OR Bar Soap (excludes High Endurance, Twin Packs and trial/travel size)". I was purchasing two body wash items in a larger size than what was pictured on the coupon, but the exact same product. First I was told the coupon was not working because I was not purchasing deodorant. I pointed out the coupon said "OR". Then I was told that it had to be exactly what was pictured. I have never had these issues redeeming coupons at other retailers. This felt like a wasted trip. Later in the day I was able to find everything I needed at Walmart. I really hope your San Dimas store can do something to improve the selection and customer service. I miss the happy experience I used...
Read moreI have to say I had one of the most worst experiences at a Target I've ever had today. I came in looking to price match a few items & was quickly given attitude. An older cashier immediately told me no & was quite frankly rude about it, smirking the whole time. I soon asked to speak to a manager & one quickly came. She was quite rude & frankly seemed to hate her job. I was quite upset. I didn't give any form of attitude to deserve that. Frankly I'm just a customer looking to score a good deal. I know how it is to be a customer service representative (I myself worked at a Target as well) so I try to be as respectable as possible because I obviously understand the downsides. However, this was unacceptable for them. I just want to note everything that was done. From body language, attitude, to unprofessionalism. I even had to hear another cashier from across say "It's best if you don't look at them". In addition the older cashier had said also told me "why don't you go back where you came from" then noticed her mistake and then said "why don't you go back to the other target". They were referring to the target that actually did the price match for us in a proper and professional way. I had proof to give and still met with unprofessionalism. I'd have to say the only upside was the other manager that came to confront us. He seemed to know what he was doing and was really nice when talking to us. My overall experience was awful. If anyone had similar experiences please...
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