Cafe Pacific Plaza — Restaurant in San Francisco

I purchased a teriyaki chicken bento box for lunch, and while it was fresh, it completely lacked flavor—I didn’t enjoy it. When I returned to the restaurant to share my feedback, the cashier was very polite, apologized, and offered me a refund without issue.

However, as we were completing the refund, a line cook became aggressive, demanding I explain what was wrong. When I calmly responded, he started yelling at me, saying he had worked there for 27 years and never had a complaint. He even told me not to come back to the café. His behavior was so unprofessional that the cashier had to ask him to be quiet. When I reminded him that I was speaking respectfully and that I’m a lady, he shouted that he didn’t care.

This level of hostility over a simple refund request is unacceptable. I was completely disrespected for simply sharing honest feedback. I’m only here for training and will never be back. 10/10 do...

Before going in, I thought it was a small place. Really didn’t expect it to have so many seatings (probably 20+), and 6 people working behind the small counter. The operation was really efficient; I got my BLT sandwich in a few minutes when it’s busy at lunch time. The sandwich was perfect, the bacon crispy but not too burnt or dried. I was so hungry that I forgot to take a photo before eating it. Lol. Price was really resealable. Will check out their Korean...

This place is the epitome of comfort food. Located where all the medical offices seem to be - this is an unassuming mom and pop cafe with no frills but has warm and friendly energy. I always order off the Korean menu and the dolsot bibimbop is absolutely delicious and in the same leagues as your typical Korean restaurant. This is definitely a local's joint and I look forward to coming here after my...