Peet's Coffee — Restaurant in San Francisco

I hate doing this. I expect if I wasn't currently homeless this review would be different. But I am, so here it goes. I can characterize most of the interactions with staff as cordial , helpful and cheerful. The young varieties who work there earn kudos from me for the work they do here. Even the management staff do their jobs in the manner you would expect in an establishment such as this. So why the one star? Because I had asked for some hot water for a French press I purchased from Peets months ago to brew coffee simply because I just cannot afford single cup prices all the time. So I buy a pound of coffee, have it ground for my French press all from the same store. You know what the hell, I might be homeless but I am a loyal Peets customer for years and need a good cup of coffee in the morning. I came in with the press ready and instead of filling up the carafe and providing a complimentary cup like they always do she filled up the carafe with hot water but refused to provide the cup. So I had to fish one out of the garbage can. Since it was used for chain it mage my cup of Major Dickinson's Blend to taste like chai. I hate being treated like I don't belong. I am homeless because of circumstance not because of some personal character defect. Yes, I asked them to do something for free but what they do not see is an old man who is struggling for some sense of normalcy in his life and this morning that cup of coffee meant exactly that to me. And that was taken away from me because management decided to be petty. This was uncalled for. I am not an idiot. I hold 2 engineering degrees and jointly share 3 patents with Eastman Kodak. So I know what I'm talking about. While I was with Kodak I was the winner of customer service awards form 2 years in as I row. The most important things about customers is that you must treat ALL CUSTOMERS THE SAME WAY. Everyone must be given that respect that customers get. If the didn't want to give me jot water they should have said so and not play game with my head. I made sure everyone in the store knew that because of management s pettiness I had to pull a cup out of the trash to use. I sympathize with staff on the homeless issue. I don't want anyone to lose their jobs over this, except maybe the store manager who has yet to appear freom the back of the store. I have said...

Very nice place to have a great coffee, work remotely, meet with a friend to chat. One of the best features of this place is that it does not have loud music playing (which is the case at a Starbucks just a block away). The location is not at the best place in San Francisco - at the same time you are one block away from the headquarters of millennial companies like Twitter, you are also in the middle of one of the worst areas in San Francisco, where you might step on human feces while avoiding homeless camps if you are not careful - classic American gentrification at its best! (nothing of this is Peet's responsibility, but it's good to know before you decide to walk to...

I arrived at this Peets as the doors where opening in the morning. I ordered my drink a coffee fog and headed to the bathroom. The toilet was covered in urin and looked as if it hadn’t been cleaned in weeks. Personal hair was everywhere , and for a moment I wondered if I could hold it for the next two hours, but knowing that I could not I used several seat covers. I didn’t even want to wash my hands as the sink was way to dirty to touch. I grabbed a seat cover and pressed the faucet on. 😫😖 I swear I have never seen such a filthy bathroom in a Peets before ,and I work all over the country. On a positive note the employees were nice and the...