McDonald's — Restaurant in San Jacinto

I’m a DoorDash driver and I went to pick up someone else’s order at this location.

I decided to order myself an iced coffee when I received the order. When I arrived and went to pick up both of the orders my coffee was ready, but the DoorDash wasn’t. I took my coffee to the car and wait a few minutes for their order. I realized my coffee had such little ice, so I left it in the car and went to get the delivery order and ask for some more ice. Unfortunately, the employee who gave me the delivery said I couldn’t get a cup with more ice for my coffee. Then I asked for a water cup because I’d been working for a few hours I asked for a cup of water and they also refused to give me that.

Then the manager came and interrupted me and told me I couldn’t get water or ice unless I paid for another cup also informing me the fountain machine was off. At the time I had my own water bottle in my hand and saw another customer going to fill their soda. I walked behind him and was about to fill my bottle with ice and water, she immediately turned the machine off for both of us.

In the end, I just want to say this is the worst McDonald’s I’ve ever been to. Even as a loyal paying customer and delivery partner I have never felt so disrespected just asking for something so simple. It never made sense to me why I was treated that way. This location definitely needs newly trained staff or a whole new...

My experience has been that it takes between 15-20 minutes on average before my number is called. What gets me stirred up is, I can see my coffee but the "team member" is so focused on preparing other orders, my coffee just sits there while I wait and wait. For entertainment The "order status board" is either non functional, and needs to be removed or needs to have new software loaded. For entertainment I have been stairing at the "statusboard" (while waiting for my coffee sitting on their working counter), the numbers never change, so it is currently of no service to the customer. Lastly one of the young workers told me to "chill out dude", that is when I decided I needed to speak to a Manager. After reading numerous of reviews with numerous complaints, you would think the Owner or Manager would do something. I am courious to why the Owner or Manager doesn't seem to care. Is this not the correct format to reach them? This is for the San Jacinto location inside Walmart. I shared my issues with the on duty Supervisor but do not expect change... we...

Just went to pick up an $8 delivery from McDonald's in San Jacinto around past 12nn today at 98°f heat. I got 3 bags and when I got in the car, the request in my #UberEats app is even gone. Nothing in my app. Then I called customer service, I am concerned and at the same time upset. What is going on, the person paid for this food and I also travelled to be able to pick up and earn. With nothing that I can do but to listen to what the customer agent will tell me. Very disappointing. Knowing how hot it is. I am also concerned for the customer who ordered and pay for the food and all Uber Eats customer service can do is transfer me over to the specialized team.

Really disappointed. It is my face infront of those McDonalds staff inside Walmart. If there is anything they will remember it's my face, even if I didn't do anything and it is an app issue. Hoping #UberEats will also take accountability for their mistakes, in this case their app.

This is...