La Casita Blanca — Restaurant in San Juan

This was very easily one of the worst dining experiences I've had. We sat down, ordered cocktail, some waters and the fire cracker dumplings. Waited 20 minutes and nothing came out so we decided to order our entrees as well. We got fish tacos, steak tacos, and the pulled pork sliders. We then sat another 30 minutes before noticing all of our food (including the appetizer) was in the window. I'll also note that there were 5-7 front of house staff visible and almost all of them were leaning, staring off into the distance. We tried flagging someone down to let them know our food had been in the window for 25+ minutes (that we saw, probably more) and no one came by. At this point we had been there over an hour and hadn't received anything, when our server finally brought the crusted over food, she set it down and walked away with no words, all of it was cold, dry, and stale from sitting in the warmer so long, which only seemed to make the plates piping hot and not the actual food. I asked to speak with someone, and a man came over and said "I'm not a manager but maybe I can help" We told him we just wanted to pay our bill and leave as we, once again, were sitting there for a long time. Then he brought over the manager, and this is the kicker for me (LOL), the manager asks what's going on, I let him know that our food was cold, stale, and all around not good, and in the middle of my sentence, he walks away. Sends back our server who then says nothing, and hands over her handheld to insert our card. I would like to highlight to fact that I work in service, and when situations like this happen I handle them with kindness and understanding, but I honestly regret not standing up and refusing to pay $160 for food that none of us could even eat. We left all 4 plates over 90% full on the table. $160 easily wasted. We went out to eat right after. There's restaurants everywhere in this area, I'd go...

Honestly, like many restaurants on the planet, what's frustrating to me, outside of no parking, is that you're standing outside in a long line with high temperatures and humidity and when we, a party of 4 walked inside, there were at least 7-8 open tables. Its like wtf seriously? I don't know their standard protocol on how their waiters work? But our waiter took our order and we never saw him again. Another person came and finished up after him. And maybe that's their standard practice.m? But it just seemed odd to me.

All in all, imo, compared to Deaverdura in Old SJU? Its over priced. Like any restaurant, they're capitalizing on the hype. And Y not?

2me? It was average, wasn't bad, but it wasn't great. Maybe because I've been eating PR food my entire life? I ordered the Arroz con Habichuelas = white rice in/w red kidney beans with Bistec Encebollado = steak in onions with Tostones = fried plantains w Mayo ketchup ( they don't/ didnt add garlic ). The steak wasn't hot off the grill it was warm to little hot but still good. I would have sent it back if it were cold or not at the right temperature. The other 3, 2 had chicken stew with Arroz mamposteao w maduros the other had beef stew with traditonal rice & beans. My tostones & rice & beans were also good and served at the right temperature, which is what U want. U never want to eat warm tostones or reheat them. 2me they never taste good reheated.

Would I go back? Nope. Well, maybe if i'm in the area, and it isn't or doesn't feel like it's 98 degrees and no line. I'd rather pay $5 to park in OSJ and walk almost a mile to go to Deaverdura. The food is just as good or better and priced a lot better. Deaverdura interior needs an upgrade on its look, but they're always on point with their dishes & service.

Our bill for 4 including tip was $208 with only 3 passion fruit mojitos and 3 passion...

I had the pleasure of eating at this restaurant back in 2014. I remember enjoying the experience, so I made this place my first stop as soon as I landed in Puerto Rico. I'm glad that is as good as I remember, and doesn't disappoint. The place is located in a barrio with one way streets and limited parking. I wish I would've taken more pictures, but I was so hungry after landing, that it slipped my mind. It didn't take long to be seated. The restaurant doesn't have AC, but it is well ventilated. There's a bell that if you ring it, they give you a free shot of chichaito (rum infused with anisette liqueur). They also start you out with a soup before they bring the menu. I'm not a soup person, but that was good.

I believe the menu changes either on a weekly or daily basis. They bring a white board with the menu written with markers. I got the mamposteao de cornedbeef al caballo, which the best way I can describe it is as moist yellow rice with beans, stewed corned beef with yellow plantain bits, and an egg on top. That was amazingly delicious and flavorful. So much so that I kept trying to save it because I didn't want to get too full, but I was unable to help myself and ended up eating the whole thing. I did get a side of avocado on the side, which I ended up mixing with my dish, and it made even better. My aunt had mofongo (green plantain mash) stuffed with shrimp. She said it was really good too. My uncle had arroz guisado (yellow rice with beans) con pernil al cardero (pork on a cauldron?), and he too ate the whole thing, so we were all very satisfied.

I highly recommend this place if you're looking to taste some traditional dishes from the island. I'm so glad the place is as good as I remember, and can't wait to come back on my next visit to Puerto Rico. This place is...