Raku Sushi & Teriyaki — Restaurant in Santa Ana

This place is an absolute disgrace. They are not ADA compliant—my wheelchair couldn't even get through the door. When I reported it to the ADA, we still tried to give them a chance, asking if they could accommodate us at the outdoor table. But instead of being helpful, they made us wait while they phoned someone, just to decide whether they could even serve us outside.

We chose to be patient and understanding, but that was clearly a mistake. After a ridiculous wait, they finally agreed to seat us, only to botch our order completely. We ordered two black ramens and a tonkatsu ramen, but they managed to give us something we didn’t order, and what we did get was bland, missing all the extras we paid for—bok choy, extra mushrooms, extra noodles.

To top it all off, the bill was over $100, and we were treated like an inconvenience the entire time. The server was visibly angry, glaring at us throughout the meal.

The only saving grace was the sushi, which was excellent. But honestly, who cares when everything else—ramen, service, and accessibility—was a total disaster? This place is not worth your...

Hidden Gem Near South Coast Plaza I love this small sushi and ramen spot! Our main courses were generous and satisfying, leaving us full and happy. We ordered:

Fresh edamame $3.95 was a nice start. I liked that it had a naturally sweet taste. The BSCR Roll $13.95 and Baked Lobster Roll $15.95 were rich and delicious. The Sashimi Salad $12.95 was refreshing, and the Assorted Sashimi (12 pieces) $26.95 was fresh and well worth it. The Philly Tempura Roll $13.95 had great texture, and I really liked the Tonkotsu Ramen $13.95 which was warm and satisfying

Overall, everything tasted great, and the prices were very reasonable for the quality. The service was also a standout, exceptionally prompt, friendly, and welcoming. Plus, there’s plenty of parking around.

It’s a true hidden gem that delivers both...

Okay, I am a sushi addict, and this place opening near my house is the greatest thing that happened to me this year. Their sushi is absolutely delicious, some are really huge, and they are moderately priced. Philadelphia is so fresh and delicious you’d think they only caught the fish prior to your visit. Crunch roll is ginormous and has a perfect combination of crab meat, shrimp and their special sauce. California roll is an eternal classic that is simple yet delicate. The selection is great as well! They have sushi burritos, noodles and of course, tons of sushi options. Ten out of ten. Special shout out to the personnel - they are friendly and lovely and always make you feel welcome. I am writing this review because I really want this place to be successful and stay near my house for as long...