Tasty Zone — Restaurant in Santa Ana

The food is good but the customer service is AWEFUL!!!

We are Chinese visiting from Canada. The moment we entered the store, we felt discrimination towards Chinese (yes - no typo here, discrimination from Chinese waitress towards Chinese customers). We have 4 adults and 4 kids, and asked whether it is possible to be seated together. With an wired superiority, the waitress told us that it is Los Angeles here, unlike in China, US restaurants don’t usually provide a table to accommodate that many people. ???Excuse me?? Can anybody in US let me know is that true in the US?? Since it is very common for a Canadian restaurant to offer a big table like that. If that is the case, I feel sorry for our American friends. Even if that is true, I am sorry but where is your superiority coming from? From the assumption that we were thought to be visiting LA from China and you are living in LA?

And at the end of our dinner, after I paid for the dinner, busy finding the changes for tips, and at the same time, trying to clean my kid’s stuffs, the same lady who I mentioned above, came again and asked whether that is the tip. I answered yes since I was thinking she could see that I am still searching my purse to find some additional money to add to those already on the table, she said to us rudely that here is Los Angeles and we need at least 15% off tips. ??? Excuse me???? You could not see I am still searching and is it a culture here in the US to ask directly for your customers to give you the ideal amount of tips in a rude way? If that is the case, I am sorry for our American friends.

I am 100% sure that on this process, we are nice and friendly in all of our behaviors and words, since we we’ve been expecting some really good experience in a Chinese restaurant in LA heading all the way down from the north. But all we felt is discrimination from that lady.

There are three waiters and waitress in total that night. The gentleman and the other girl (probably from Taiwan?) are ok. But the other lady who served us from the beginning, who I believe coming from mainland china, is AWEFUL.

We are typing out all this in English just because we thought it might be more possible to get the attention of the manager or boss in this way. We are not from local LA and probably our bad comments won’t affect their business too much. But we have friends in LA and other places who will visit LA for sure for vacation, we will tell them our unpleasant experience for sure.

To that lady who share the same nationality as Chinese with us, we have one comment to her: shame on you and good luck for your life in the US.

We have been visiting US cities for a couple times and have had good experiences all the time from people originated from different places except this time. Ironically, this only bad experience is from a Chinese...

I went here on a fluke.. simply hungry and wanted to wait out north bound traffic on the freeway. Anyway, Tasty Zone serves Szechuan cuisine, which tends to be spicy. The restaurant is inside a shopping center on Bristol Ave in Santa Ana surrounded by markets, fast food restaurants and other shopping establishments. The menu is filled with various hot pot items, as well as dishes featuring meats like lamb, pork, pig innards, beef and chicken. Some include vegetables.. and there are a few vegetable only dishes available. What they all have in common is they are spicy - the majority are shown with smashed red peppers adorning them. The aromas from these dishes are wonderful. In particular, I recommend the fried spicy and sour cabbage, the spicy and cold cucumber salad, the green beans and the spicy lamb (or beef) with cumin. The ingredients are simple and fresh. I simply order food with little oil and salt to avoid the one problem found in much restaurant prepared cuisine. Service is easy to get a hold of here and friendly. Prices are inexpensive. Obviously if you are adverse to spice you can ask staff to minimize it or remove it completely. Tasty Zone is a casual place and not very large, but with great quality food. Service is quick and overall an excellent place to come for an inexpensive and delicious meal. Outdoor seating is plentiful and kind...

I wish I could rate the store as 0. Today was a Monday and the first day that me and my coworker went there for a late lunch. The glass of water they brought me had a disgusting brown particles sticking on the inside wall toward very bottom of the glass which we asked to change it. My coworker ordered a chicken plate. We didn't know that we need to order the white rice separately, and the waitress didn't ask us. Once they brought our food, I asked the waitress if my coworker food has a rice or not, as we thought they forgot it. She briefly said that's a separate order and left us quickly. The other guy who was a waiter as well, came with a rice bowl towards our table, ready to place it on the table. The waitress shouted at him in front of us to take the bowl back. That was something we hadn't seen happen in a restaurant in front of our eyes. That was very inappropriate and rude. We could even pay for it, but didn't say anything, as this is going to be our first and also our last visit of...