Ive been a customer for at least 40 years. Over the past couple of years when I bought anything at night, the food isn’t made right, the buns are hard, the Italian sausage was a brat instead. I didn’t complain one time in all those years, even after a few times of getting bad food. The owner has been an amazing guy who had passion for his place. But one night I went in to return food just out of pure frustration of constantly getting hard buns and cold hotdogs, and Italian sausages. The woman I dealt with had known me as a customer for years, and she stood there and accused me of eating the food and wanting a refund. She humiliated me in front of a bunch of customers. She never gave me the refund, and I left the food. It all fell apart in the bag because it wasnt prepared right. My daughter and I didn’t take one bite. She accused me of sitting in the car for a long time and that’s why it was cold. I’ve driven home with hotdogs from there many times, and it was never that cold. She kept picking at me even as I walked out the door. I told her I would never step foot back in there and a friend in line at the time told me she said, you don’t look like you need more hotdogs anyway after I walked out. I was going to talk to the owner, but this woman is a relative, so why even bother. And she could care less that I was a long time customer. I started by trying to say I’ve been coming in here for 40 years, and I’ve never returned anything. But she immediately got defensive and started accusing. She didn’t even bother looking. This was back in the summer this happened, and I haven’t been back since, and don’t plan to ever go back again. It breaks my heart because it’s one childhood memory I had with my grandpa, and I would think of him every time I went. But, she was right… I don’t need anymore hotdogs, so there’s no need to go there. Besides being treated horribly by that woman, the place has started smelling real bad of mildew, but I overlooked that and still kept going there because I’m a loyal customer, until they...
Read moreYou're close enough to Chicago to make a proper hot dog, but they don't. They use a pork hot dog. That's a no no around here. Always use a all beef hot dog. Regular size not jumbo. When I asked which hot dog they have they said pork and Beef mix but if you want all beef you have to get the big quarter pound hot dog. That's a sin. You got to have the proper ratio of hot dog to toppings. They also don't use a s rosen's poppy seed bun. These are regular old hot dog bun. I walked out. If you're this close to Chicago you need to make a...
Read moreThis is a lower end hotdog place nothing special, very limited parking and hard to get to. They do not serve Vienna products here nor do they have fries. The hotdogs and the brats are white and mushy with no snap to them at all, $4.50 for a white mushy hotdog with no fries is not worth it. Two hotdogs a brat and a small drink was $19 and some change. Other hotdog places have meal deals and each hotdog comes with fries for the same price. I'm sorry but I was severely disappointed in the food here. I took a couple bites and threw...
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