Morris Diner & Pancake House

I'll give it 3 stars but its probably closer to 2 on this particular night. I WILL say, that I have been here several times and I drive well over an hour to get here each time and the food and service have always been amazing. Tonight was NOT the case. The hostess and waitress were not the least bit pleasant. They were out of 2 of the 4 kinds of soup. When the waitress did bring the soup she spilled it on the table. She brought back napkins for me to clean it up, with no apology. When she did bring the entree it was warm at most. Usually the meal is out before I finish my soup, a good 10 minutes passed after I had finished. The gravy had a film on it indicating it had been sitting for quite a while. I ordered steamed broccoli and carrots as my side, I got one stem piece of broccoli and 4 baby carrots. They were COLD. The taste of the meal, other than being cold, was good as always. I made a special trip up here tonight and was deeply disappointed. But I must say, this is not ordinary for this restaurant, usually it is spot on and delicious. Portion sizes are very large, even for the smaller meals. You definitely get what you pay for and then some, even dessert to go. I'm hoping everyone was just having a bad Monday, but I should have stayed home. NOTE: If I were to star this from past experiences it would absolutely be 5 stars. Don't let my one bad night keep you from giving them a try. But they need to know there are some things that need improvement. Thanks for reading. :)