Toni Steakhouse — Restaurant in Savannah

Came here to celebrate my daughter and aunt’s birthdays as a nine top. I was very pleased when I called and made reservations earlier in the day and was totally fine with being split into 2 booths. I knew it was last minute and I had no problem with us being separated. We were seated immediately even though we still had a few that weren’t there yet. However, no one even acknowledged that we were sitting. Several employees repeatedly walked passed our tables and not one person even said that they would be over to get our drink order soon. We finally got someone to come take a drink order 30 minutes later and asked for the high chair that I said we would need on the phone when I called. Bar drinks arrived with in minutes, regular drinks took another 20 minutes. Still no high hair. After asking 3 times, and getting up to find one for ourselves, someone finally brought it to us. We haven’t even ordered yet, our drinks were empty and we had been there for over an hour at this point. When we finally got to order, our server didn’t even notice our empty drinks, and only came back when he brought the bottle of wine over that we ordered. You could tell that they may have been having staffing issues like everyone else, but it was not very busy and they had enough staff walking around to handle the small dining room. Once our food arrived no one had any complaints, except that we never received our salads but that wasn’t a huge issue. Everyone enjoyed their meals, but we never saw our server until I got up to ask for the manager. I was greeted by the bartender that rolled his eyes and told me that they were really busy and no one was available to speak to me. Our server came out of the kitchen at that point and I told him my concerns and he admitted that he had not been very attentive to us. The manager never bothered to come speak to me (I later found out it was actually Toni) and wasn’t offered any adjustments or apologies. With all of this being said, I have been in the restaurant business for about 25 years and I train wait staff and manage a restaurant that has more tables and less employees and I would be horrified if our entire staff were this slack and rude. Our table’s bill was over $400 to which we added a 30% tip. I certainly expected more from this place, given the word of mouth reviews I received from friends and my own customers. We would have been better off at Longhorn, which is where my daughter asked to go to begin with. We were highly disappointed and will...

This was one of the worst dining experiences my fiancé and I had in a very long time. Toni's steak house while providing a great atmosphere and ambient setting fell quite short on both food and beverages. Our waiter provided excellent service and timely responses to questions regarding their curtailed Valentines Day menu, however the food and drinks brought to us were less than appealing. We began by ordering from their cocktail menu requesting a Blood Orange and Gummy Bear Martini, both came as temperance drinks; as if completely watered down. Though disappointing we carried on with dinner by ordering from the abridged menu. I order the Garden Salad, Oysters Rockefeller appetizer, and Grilled Snapper entrée while my fiancé ordered the Iceberg Salad, Fried Green Tomatoes appetizer, and Prime Rib Entrée requested to medium. We were first delivered a basket of what seemed to be ordinary warm bread for the table but upon first bite it was excessively salty; we could not finish. Next came our appetizers, cooked to perfection and paired with beautifully accented arugula the Fried Green Tomatoes stole the show but the Oysters, though plated well, gave off a pungent smell and upon consumption tasted awful. I politely asked if they could be traded out for another appetizer and while my request was met with some hesitancy and forewarning about sending food back I opted for the crab cakes and that was an even worse decision., of 1 large patty tasting of defrosted, Freezer burned, thawed seafood. We then received our salads which contained large chunks of iceberg lettuce in both versions with haphazardly thrown in garnishments of tomatoes and grated cheese. We then moved on to our main courses to finally round off the worsening evening and it was the pinnacle of unseasoned and careless cooking. The medium steak came VERY rare with blanched asparagus and what tasted like box mashed potatoes. I was given a tasteless cut of fish, unseasoned blanched broccoli and again the box-like potatoes. The conclusion to our evening was marked by a bill that indicated exorbitant prices for very lackluster cuisine. We hope that the Valentines Day modifications and rush are what caused such a poor quality dining experience but we unfortunately will not be...

Pricey and not worth it.

It was my first time here. I made a reservation for 4 people. As my daughter and I walked in, I was greeted by the host. She confirmed my reservation, went to the bar and asked where are the other 2 individuals. I informed her "they are in the parking lot" she then told me she couldn't seat us unless we are all together? I asked "why, because that doesn't make any logical sense?" She informed me "It's easier on the waiter, you also need to wait at the lobby". Confused by this nonsense, I decided to go to the lobby. The lobby was like an oven since it didn't had AC. You already know... the tone for a disaster has been set. I wanted to leave but everyone was hungry and wanted to try their food. The waiter was friendly. We order the Fried Bacon to start and a couple of drinks. Tbh the Cotton Candy drink is amazing. Once we got the fried bacon it was two strips cut in half slightly thicker than the thick bacon you can buy at Sam's club. It tasted like bacon with a little sweetness, not worth the price. After the bacon, the bread arrive and it was fresh and delicious. Then we order the food. It was 1 M.rare Lamb Chop, 1 M.Rare NY, 1 M.Well fillet and chicken Alfredo. The lamb chop was more of a medium to medium well. The NY was a medium. The Fillet was a medium. The Alfredo was bland. My son had the lamb, he didn't care because he was hungry so he ate it. My daughter had the Alfredo, we added salt. My wife had the fillet, she ate some of it, took the rest home to re-heat it. She also had the mash potatoes that lacked flavor. I had the NY, and I usually don't complain about stuff like this, but I honestly sent it back due to the price and I was already moody cause of that dumb policy that makes little to no sense. Again, the waiter was great so we took care of him.

To sum it up... NEGATIVES: I don't understand their seating policy, especially when you have a reservation. Their lobby is like an oven. Fried bacon was just bacon with a bit sweetness. Food temperatures were off. Some food items lacked flavor.

POSITIVES: The waiter was very professional and knowledgeable. The beverages were great. The bread was amazing. Some food items were good.

Will I go...