Fuji's Grill and Sushi — Restaurant in Sherwood

I went with a group of 7 for hibachi. Our hostess/server was a horribly rude woman named Susana. She sat us very grumpily and forced us to sit where she laid the menus, which we were fine with except half of us were blinded by the sun coming in through the window. She immediately asked us what we wanted to eat, we obviously needed more time, as we had never been there before, so we politely asked for more time.

She took over 20 minutes to come back to us, and when she did she was very short with us and very unpleasant. We were considering walking out, that's how long it took for her to come back!

On top of that, she took our order but kept assuming what we wanted and ultimately (spoiler alert) completely wrote it down wrong.

After she took our order those of us who were blinded by the window moved to the other side of the grill (three people, two orders).

She was so mad! She said "So you guys decided to move..." And made a large show about cleaning the spots off where we were sitting and rewriting our orders.

Our chef came out and was wonderful, exactly what you'd want from a Hibachi cook. He goes around and confirms with everyone what they ordered. When he gets to my husband and I, we realized that she had left out half our order on her list. We tried to reiterate our order to the chef, and he gathered what he thought we needed, but in the end we still didn't get our correct order.

So she eventually came back to the table and when our chef respectfully and quietly confronted her about writing the order down incorrectly, she yelled at him and lied to him, saying that the order was not in her handwriting and that it was his fault.

I've never been so appalled at a person's behavior in my life, especially when our chef (who has worked 14 years at Fuji's), was verbally attacked in front of his customers.

To end it all, groups larger than six have automatic 20% gratuity. We didn't have the ability to direct that to our lovely cook, it went to the not so lovely Susana.

I hope this review reaches management because that personality is completely toxic to include in your...

Fuji's Grill and sushi has been a favorite of our families for over 13 years. I was back in town and had a real Jones for some sushi. I remembered that Fuji's had a location in Sherwood and decided to stop in for dinner. They are located right off Highway 99 in a strip mall with plenty of parking right out front. I was greeted by a very friendly manager, who acted like he'd known me forever. He directed me to the sushi bar where I ordered the Momokawa Pearl Nigori Junmai Gingo Genshu Sake at the recommendation of the server. After a quick scan of the sushi menu, I placed my initial order. One of the great things about sitting at the sushi counter is watching your order put together right in front of you. Their Sushi chef was very good and he deftly laid out my two Nigiri selections (Yellowtail or Hamachi and "red tuna" or maguro),and the the Maki Spicy Tuna roll; The Nigiri were great and the fish was sweet and fresh and the Spicy Tuna roll; The Nigiri were great and the fish was sweet and fresh and the Spicy Tuna Roll was beautiful. The miso soup was a great start and the Momokawa Pearl Sake that the server recommended was excellent. I made short work of the Nigiri and Maki rolls and then ordered a hamachi Maki roll and Shrimp Tempura to top it off. Everything was excellent and it was great to see that an old favorite was still hitting the sweet spot. If you're looking for an authentic sushi experience, definitely give Fuji's Grill & Sushi a try. You won't be disappointed! 5 stars and thanks for a...

They stole $ from us. We went into Fuji’s tonight for my college graduation. Sadly, they totally were sneaky and pulled a lame move on our table. Our total tab was 216$. I split it for her and showed her who got what and then gave the cards accordingly. Well we were presented with receipts after our cards were swiped. They contained the amount that was charged plus a box for a “Add a tip” with suggestions of 15, 20, and 25% for a tip. We all thought our individual bills seemed high, and we went and asked. First the lady Read off each of our orders, which were all correct.... so I said well how does that equal 90$? And she replied that the tip was already added! IT DID NOT SHOW ANY TIP ADDED AND THEN STILL ASKED FOR A TIP ON THE RECEIPT! Her argument was that for parties of 6 or more they charge 20%. Well they never told us that and we all were incredibly disappointed with their service and would have NEVER tipped 20%.

So don’t tip them anything because they aren’t showing you the receipt where it’s...