Famous Dave's Bar-B-Que — Restaurant in Sioux City

I had to replace my feelings about this place Prior thoughts in arrows at the btmGood food & friends. They left the stereo down while our group met and that really helps when some of our people have...

I love famous Dave’s the ribs have always been out of this world. This evening I went in one of my favorite famous Dave’s here in Sioux City which I frequently visit with my family. I was met by a very rude host. He was arguing with my father of gratuity that famous Dave’s requires 18% for a party over 8. I questioned why and asked if there was a way to accommodate us and split us up with different checks. The manager said no and that we were already a large party and if we didn’t wanna pay the tip we could go eat somewhere else. The bartender jumped and said the same thing which was “well if you don’t like it go eat somewhere else. We thought that was extreme and said well no we’re okay paying 18%. They decided to tell us 20 minutes there should be a table. Then after 20 minutes they said we’d have to wait an hour. He said it would be best if we ordered it food to go and left the facility. It was very very condescending and inappropriate. We decided to leave. Texas Roadhouse not only accommodated us but were friendly and our family enjoyed our meal. I love famous Dave’s and I’ve seen so many workers come and go as I’ve always gone to the famous Dave’s in Sioux City. I hope the bartender and the host move on soon. They were rude smug and very happy to be ugly to long time famous...

My niece and I stopped in at the Sioux City location after a long day of driving from Montana. Our waiter, Famous Jesse, was energetic and friendly. After we ordered, Jesse came back to tell us that the BBQ chicken, which my niece had ordered, was still roasting and would not be ready for 30 more minutes. She ordered something else. When he brought our food he said that his manager wanted to offer us a free dessert for the inconvenience of the BBQ chicken. We were pleasantly surprised. We finished and were stuffed. It was delicious. The manager came by asked us how everything was. We told her it was great. I then asked her if instead of a dessert, since we were stuffed, if she could just take 10% off my nieces entree. She agreed without hesitation. She returned with the bill and said that instead of 10% she took the price of a dessert off my nieces' entree, which turned out to be about 25%. We thanked her, paid our bill and left. This is the kind of customer service that most places of business are lacking these days, but for the Famous Daves and manager at the Sioux City location, this is the kind of customer service that brings customers back. Thank you for...