My friend and myself only come to Sioux Falls every few months if we are lucky. HuHot is a must to stop at because we usually always have an amazing experience except for this time. We went in on June 7th @ about 8:30 PM. We were greated at the host stand with a hi how many! There was a huge spill on the floor right by the stand. We were walked to a table which was dirty so we stood there so the host could wash the table off. He placed our menus on the table behind us for a moment while he grabbed a towel to wipe the table. Which that table was also dirty. Well we finally sat down our server came in a reasonable timely manner which she was enjoyable. Her greeting and presentation was fabulous. She would be the only star I could give. Anyways she got our order for drinks and appetizers. We ordered egg rolls. So we went up to fill our bowls for the grills. Me know if you want the flavors and food to be cooked properly you have to have the proper amount of oils and juices. As I watched one of the cooks carelessly poor my stuff on the grill I watched all my oils and juices evaporate off the grill before it was even properly stirred and chopped. My food did not get mixed into the flavors properly to stay moistened and flavored. The broccoli was still in huge crunchy barely cooked pieces. My noodles were dried from the heat of the grill. Only good thing was my meat was throughly cooked. My friend had crab on her plate and the inside of it was still cold. 20 minutes into eating we still didn't have our egg rolls and finally received them. The server apologized and said they had to change out the oil before cooking them. When I bit into it I was highly disappointed. There was no crunch and the inside was mush. It tasted as if the oil was not hot enough. For $47.00 I was not impressed. Overall cleanliness of the facility was not good. Dirty tables, dirty bathroom, and sticky floors. The host and another server spent most of the time goofing around at the host stand. We watched as our server was busting her but while others were goofing off. This makes for a bad experience. My friend and I come from restuarant backgrounds so we watch and notice when things are not right. Thanks...
Read moreFirst off Not sure if the staff here has safe serve or not. Noticed a young girl just putting new veggies on top of new, and no gloves. She should drop / swap a new container then put remaining on top from the one she just removed, so either she don't know or didn't care. I felt bad for bus boy attempting to carry heavy loads without a dish bin. He's got terrible access to the kitchen, especially when customers are backing the protein bar. Service away from the grill was terrible. Took forever just to get rice, appetizer, and 2 drinks. Bottles on the table hadn't been wiped down for awhile. No non slip matting around cold food bar and sauces. Extremely slippery, and Is a lawsuit away from a slip, trip or fall. I get it with the sauces -- it's the experience making your own, but it was a mess and the business wasn't extremely busy. I assume it was the manager sitting watching basketball vs ensuring his line was kept clean and full. I honestly would think about a pump style dispenser that puts out same amount as ladel or have the chef add it on for the customer. The broccoli appears to be shredded by a lawnmower, and when it's cooked it's pretty much disappears. Im curious to know how cross contaimination prevention measures are in place. I saw a lady use the same tongs to take crab meat and then grab chicken -- Now what happens when a customer has a shellfish allergy. Same goes with the spatula on grill. We wanted to try this business since we were already at Scheels, but the service, cleanliness, lack of attentiveness from manager, and price I won't not return back unless they seriously changed how things are ran. It's sad to say, but I've seen cleaner places in 3rd world countries. It's the Midwest, so put some pride into...
Read morethis place is a buffet-style stir fry place, you basically just show up, get a table, order your drinks, leave the table to build your stir fry bowl, and shuffle through the cooking line as the chefs fry it up and return it on a plate. its kinda like a more complex subway model, and i personally love doing the whole "build your own stir fry" thing because i can always add what i want and skip what i dont, and i never record or even really remember which sauces i use, so i always get to have a different experience with each dish. theres a trick to building a bowl that maintains stability: skip the noodles at first, get your meat and structure it so that the meat sheets extend the sloped sides of the bowl out and up, then add the veggies on top of the meat, go back and add the noodles on top to hold the meat and veggies together, and finally add your 5-7 sauce scoops. if you add the noodles first or pile your meat sheets in a stack, it doesnt leave much room for veggies and causes them to slide off the pile. the toppings and sauces are all personal preferences, but i will recommend that you pick spicier sauces if your sinuses are clogged, as it seems to help clear them out. i feel like i always get my moneys worth because i will typically get two bowls, sometimes three, and only four if im abnormally, ravenously hungry.
if you read the instructions, they tell you to get one bowl, but while that instruction is followed in fargo, ive noticed that the sioux falls guests either have a skill issue with building a single bowl or cant...
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