Edit 2 years later:
Man this place is awful. I went today about 30 minutes ago and left before even ordering. The guy working was sweaty, not wearing a hat/hair net, and had filthy clothes on. As he was coming to greet me, he wiped the sweat off his face with a paper towel, fixed his drenched hair with his bare hands, and reached for the gloves.
I asked him "Hey man would you mind washing your hands?" and he said "I'm putting on gloves, does it really matter?"
Yes. It matters. Your sweaty hands are grabbing the outside of the gloves, then you're going to transfer your nasty sweat into my food. Go wash your hands.
He reluctantly went to wash them and I could hear him muttering angrily under his breath. I just walked out. All of their employees are like this too. They're unsanitary, basically unapproachably rude, wear FILTHY ratty clothes, and practice none of the ServSafe guidelines.
Louisiana Dept of Health needs to come shut this place down for good.
Avoid this place like the plague.
Original Review:
This place is hit or miss. The food quality is so inconsistent that I don't think I will come back again. I've been here about 10 times now, and only 3 or 4 times the food was good. Don't know why I keep going back, because at this point I'm just wasting my money.
My most recent experience I ordered the brisket, chicken, and jalapeno cheddar sausage. All 3 meats were not great and didn't taste like the previous time I got them. The brisket is literally the dryest brisket I've ever eaten. Almost impossible to chew. Looks like dog food. The sausage is cut into randomly sized chunks, all different sizes. Something tastes odd about it. Same with the chicken. It has a weird flavor to it that I didn't taste last time I ate here.
When I asked for 5 BBQ sauces to go with my order, the girl looked at me like I was robbing the place. Keep in mind, these are 2 oz cups of BBQ that they only fill half way. Most BBQ places will have giant bottles of sauce out on the tables. They choose to keep it in tiny cups behind the counter and make you feel awkward asking for more. Like sorry that I need something to get this incredibly dry food down?
Meal was supposed to come with Texas Toast, but I didn't receive it. I only don't care because their Texas Toast is honestly a joke it's just a soggy piece of bread that they heat to about 90° in a rolling heater.
The owner needs to step in and correct the issues with the staff, the food quality, and the general business principles (ie serving BBQ sauce without making us feel like criminals) or else this place will fail.
Now I'm ready for the generic robot reply "thanks for the review, please contact us at @.com so we can correct this!" No thanks, how about you just compile the NUMEROUS 1-2 star reviews and have a staff meeting to actually fix...
Read moreQuickly after walking in, I told my husband I was very grossed out by the place and felt like I wanted to leave. We placed an order for lunch against my better judgment. First thing, you have to order over a wall that is literally 5 1/2 feet tall. I’m not that tall, and the lady taking my order is shorter than me. I could even see her to know she was there to order our food. I had to stand on my tippy toes and then I could barely see the top of her head. Next, we went to the bathroom to wash our hands and they were DISGUSTING. Along with zero soap in both men’s and women’s. I asked for soap and the cashier said I’ll find you some. She searched around for several minutes and finally came out with some. How have they been washing their hands??? They advertised the pink plastic cups for Brest cancer month so we asked for those. She said “ours hasn’t come in yet”. Today is 10/11/25. Not sure when they’re planning to get those if half the month is gone already? They couldn’t provide the yellow cups because they had no lids. They gave us styrofoam cups instead. Go to fill my cup up at drink station, coke zero completely flat and gross!! Dumped it out, go to refill the ice. No ice. Had to bring it back to cashier to get more ice and told her the code zero was completely flat and asked if she could fill the cup up with their machine at the counter. She said it wasn’t connected. I then filled it with Diet Coke. Same thing, super gross and flat. I then got sweet tea although I was super grossed out and very nervous there would be bugs or mildew or something in the tea because the lids to the teas were half way on. The tea “tasted” fine. I also noticed there’s no trash cans under the condiment counter. They’re using cardboard boxes as trash cans with no trash bag or anything. I got the brisket plate and the brisket was cold. The sides were good. The toast had no butter. It was just white bread toasted. Also the floors were super dirty behind the counter and the lady making the food - her chest “sat” on the cutting board where she was chopping up the meat. Will never ever go back! We’re praying we don’t get food poisoning. I’ve never been more grossed out by a place in my life! They need to shut down or whoever is over this location needs to...
Read moreThis experience was shockingly bad.
I'll start at the top. We arrived at approximately 530pm on a Sunday. The place was empty of customers and had three people working. All three were very sloppy and unkempt looking. In fact, it's not too much to say they were somewhat dirty in appearance and none were very friendly or inviting.
Now on to the food. The wife ordered a potato. There was only one potato left, no green onions and barely any cheese at all. I ordered a three meat plate. All of the proteins were cold, greasy, utterly flavorless and served with no sauce. When i asked for sauce, the guy at the counter pulls out a near empty jug and no kidding, says this..."I think this is sauce", pours some in a cup and gives it to me.
The fries were disgustingly oily and served late. They were stuffed in a greasy bag and served stuck together in a gelatinous mass. The fries were so greasy, they had to be peeled off from each other.
The condition of the restaurant itself was filthy and unclean. A mop bucket and overturned broom, right there in the food prep area and the drink station was dirty.
One star for two reasons. First and foremost, I have to. Secondly, the full refund was swift and...
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