Jimmy johns sandwiches are always fresh and tasty when I visit, I love it.. But today, I didn't get a chance to indulge. The drive thru had about two cars in front of me, not sure if it was an issue, but it was taking a while. Once I drove up to the speaker, I waited about a couple minutes then said hello, the lady Said" I said may I help you already".. she actually said that.. I said ma'am, I didn't hear you and why do you have a attitude. Another person got on the speaker he was pleasant. I said can I please speak with your manager because that lady shouldn't talk to customers that way.. she gets on the speaker.. "I Am The Manger". I couldn't believe it. I said you need to go back to training and learn about customer service skills and how to interact with customers.. I drove off and told her I would be reporting to the district manager.
She was so horrible that it caused me to write this review.. This woman should not be representing Jimmy John's Company and what it stands for.
Update, I sent a email as suggested. Someone read it and never responded.. Just Horrible service...
Read moreFood is good but NOT worth the WAIT. First time I ordered delivery for as soon as possible, it took 45 minutes to get 1 sandwich delivered less than 5 minutes away on a beautiful day. Thought I would give it another chance to see if it was just something that would happen again, or if they were just really busy. So I tried it again today, another nice day outside. I did it as a delay order, so they had an hour to fill it and have it delivered less than 5 mins away. I was watching the tracker online, it left before my 1:00 delivery time. Food left Jimmy Johns at 12:45. I called at 1:15 inquiring about the delivery and she said its hard to find people that want to deliver. The driver was very nice when when he arrived with the...
Read moreJimmy John’s is one of my favorite fast food joints, but every single time I come to this location they either get my order completely wrong or it never meets expectations. The past two times I have received one piece of turkey on my sandwich. I know this is not normal because other locations I have received more. When I ask for extra protein, I get two slices. Of these photos were taken on two separate occasions. On top of this, the person at the drive-through window a couple weeks ago gave me an attitude when I told her that they put My sandwich on bread when I asked for an un which. This place needs to clean house. I leave hungry after...
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