I came here on 10/12 at 8:40 pm, I had just gotten off of work I was starving. First of all I walk in everyone’s talking to each other, no one greets me and they take a while to attend me. I get my order taken I get a build your own I wait a while to get my pizza, there’s a group of employees talking very loudly and laughing not paying attention to anything going on around them. Finally she calls out my name, there’s only one pizza box which is the one with my name, I grab it and go home. I was already sitting down I took a bite only to notice that this wasn’t my pizza. This was a vegetarian pizza there was not even cheese on it. At this point I was just gonna suck it up and eat it because I was starving but I was really upset since it had no protein or anything I liked on it so I decide to head back over there and tell them they gave me the wrong pizza. I live 10 minutes away, I never go back in situations like these because people make mistakes I understand, but I didn’t even like the pizza that they gave me. It was not even busy at that time that I got there, there was no one in line in front of me or in back of me she was just busy laughing with her co workers. I go back and I tell the cashier Kimberly V that she gave me the wrong pizza. She questions me and asks to see the box, and then asks me what I got in it so I told her. She did offer to remake the pizza but I honestly did not want to wait another 20 minutes. She wasn’t apologetic at all did not say sorry once just acted like everything was okay when everything was not okay, I was inconvenienced. I work in a fast food place as well and I always apologize to guests when they’re inconvenienced and when there was a mistake on my part as everyone should. Overall just a really bad experience. She also forgot to give me my brownie which i had to ask her for. Do better and be...
Read moreI placed an online order for takeout from this location on 10/3/2024 (Order #30075829501870085). I’ve been meaning to share my experience since then, but it wasn’t until today, when I considered ordering Blaze Pizza again, that I realized I’d rather avoid this location entirely—and that’s disappointing, as it’s my local spot.
My order included two build-your-own pizzas, a side salad, and pesto garlic bread. I also requested utensils, napkins, chili flakes, and parmesan packets. When I arrived, I couldn’t simply grab my pizzas and breadsticks from the counter because my side salad was still behind the register. While waiting for the staff member to retrieve it, I noticed he already seemed irritated—despite us not even having spoken yet.
When I asked for chili flakes and parmesan, he sluggishly took his time retrieving them from a box and only handed me two small packets. There were no utensils or napkins included, and frankly, I didn’t feel comfortable asking for them. The employee’s demeanor made it clear he had no interest in providing even basic service.
When I got home, I discovered my pesto breadsticks came without the dipping sauces I had selected during the online ordering process.
Unfortunately, this experience was so frustrating that I won’t be returning to this location. I wouldn’t recommend this location unless you enjoy your pizza served with a generous side...
Read moreI recently tried Blaze Pizza in San Francisco for the first time, and it was an outstanding experience. The restaurant had a welcoming and modern atmosphere, and the staff was friendly, professional, and helpful in guiding me through the ordering process.
I built my own pizza and was impressed by the fresh ingredients, wide variety of toppings, and how quickly it was cooked to perfection. The crust was crisp, the flavors were well-balanced, and the overall quality exceeded my expectations.
Since I usually go to my local Blaze Pizza in South Gate, CA, it was great to see that the San Francisco location maintained the same high standard of service and taste that I’ve come to expect. It’s clear that Blaze Pizza values consistency and customer satisfaction across all their locations.
Overall, my first-time visit to the San Francisco Blaze Pizza was a great experience — fast, flavorful, and friendly. I’d definitely recommend it to anyone looking for quality pizza made...
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