7 Brew Coffee — Restaurant in South Strabane Township

We've come to 7Brew twice now. Once in the evening, today in the afternoon. We were super excited to pull in and there not be a giant line. Someone took our order, we had to repeat ourselves multiple times, then we were met with a frown when we chose the no tip option. $14 for a small cold brew and a fizz. We then proceeded to wait in line for three rounds. We were in the left lane, the right lane just kept moving. As we waited we watched multiple workers come in and out, and watched orders being taken from the very back of the line. It seemed very similar to when a server puts in too many orders and the line in a restaurant stalls. After the fourth round of cars on the right proceeding with us stuck, we got our drinks. The cream in the fizz was broken and chunky, the cold brew was warm.

Disappointing. The kind girl who handed us our drinks was apologetic, but 26 minutes for drinks that were not up to par? I'm well aware yall can do better. You have an excellent menu and great people working for you - please get it together. We did not ask for our drinks to be remade since my son had to get to work. 7Brew has an outstanding reputation elsewhere, and we were so excited for the chance to not have a long wait for some of the best drinks around town, please figure...

The first time I tried 7 Brew I had no idea what they had on the menu so I was asking the employee questions about what she did/didn’t like. She kept interrupting me to continue walking and talk to another employee behind her. She recommended the Brunette iced coffee so I tried that, not a huge fan. I came back a week later to see if maybe I’d have a better experience..nope. Bad customer service, they rush you to order when I had no menu and didn’t want the same thing as last time (the Blondie iced coffee was better) & the iPad system the use needs to be revamped. It took them 20 minutes just to process my payment after waiting another 20 minutes in line and I eventually paid cash just so I could continue on with my day. I wish it was a better 2nd experience but I’m most likely not going to return. I understand they just opened and the lines are long, but my problem was the lack of customer service and help as a first...

I am disappointed in 7brew. Before I was acknowledged by the people handing out drinks, I was greeted by the many bees that are in the building and swarm the lanes. Very expensive, prices are not advertised (spoiler alert…it’s not cheap!!!), menu is not accessible until you get into the parking lot where you can scan a QR code. Wait was around 30 minutes. Not worth it for the price or quality. Girl who took my order did not seem excited to be working. The overall experience does not feel catered to the customers, as they have more than a few kinks to work out when it comes to service. $14.50ish for two...