Big Shot Bob’s House of Wings - Uniontown — Restaurant in South Union Township

The first time my husband & I ate here, the wings were top tier. And so was the customer service. Lately, the last few visits we’ve experienced have not compared to that first time visiting. My husband always orders Cajun ranch with honey on his wings & I get the hot honey. I’m not sure if the hot sauce is different in the sauce or what but I feel that my latest order of wings did not include honey in my sauce. Even my husband could tell. His sauce did include honey (he had to ask for extra as well) but mine did not. I had to ask for honey on the side & take my wings home to toss them myself to eat later. I was told there was lots of honey in my sauce but there was clearly not. Whatever you did during the first months when you opened, please go back to those methods of preparation. When something is good, leave it alone & don’t change it. The customer service was also a lot better during the first months of opening. I would also appreciate if we did not smell cigarette smoke when dining in. Otherwise the wings are still...

Do NOT place an order for Grubhub delivery through here!! I placed an order for my boyfriend Damon & I, and my order never arrived even though it said it did. I called customer service and they said they spoke to the restaurant and a driver came in, showed them the order name, and just because they were not the person on the Grubhub profile photo they refused to hand over the order to my driver. Even if it wasn’t the correct person, as long as they swipe to confirm they got my food WHO CARES?! Plus my driver profile photo was an old lady, what if she had walking issues and sent her husband or something in?? Inconsiderate if you ask me! Why does it matter if the driver photo matches as long as your PAYING CUSTOMERS get their food?! I’m beyond frustrated with my...

Just made my fourth visit tonight.... Didn't want to leave a review until I got to try them several times and it was an easy decision to leave a five star. Double cheeseburg hoagie, Jimmy datillo steak sub, boneless wings, big fine woman 3000, generous portions, not skimpy with the sauce at all. They make sure every wing is thoroughly coated and that there is plenty of extra sauce! Everybody knows that the sauce makes the wing! A little slow, call ahead and give the crew time to work their magic. Definitely the best sauce selection anywhere in the area. All of my orders were very accurate and I had several special requests. Would...