D'Angelo Grilled Sandwiches — Restaurant in Southington

The “shift lead”, Darren, was extremely rude. It all started when I had a coupon, and as soon as I told him he sighed heavily. I started the order by ordering a steak number 9, not realizing that when you say no onions they just change it to a steak and cheese and add the peppers and mushrooms, well Darren was very rude in his tone when correcting me. I forgot to ask for jalapeños when placing the order, I didn’t even finish ordering the rest of my sandwiches before realizing so before finishing the order I tried to ask him if he could add jalapeños to my order and he told me to “hold on a minute”, then I tried telling him before I paid that I wanted the jalapeños on my sandwich and he told me that I needed to tell him everything I wanted on my sandwich all at once and that he “trains” his customers to do that so it is easier for him. I made a simple mistake of forgetting to add something to my sandwich so I tried to do it at the end and the attitude I received was atrocious. Once I got home my sandwich had onions on it. I won’t be coming here when this guy is...

My first time coming to a DeAngelo after heavy recommending from friends who go to Mass for here and Gio or Geno’s..and always craving a cheesesteak sandwich. Service - woman behind the counter was friendly with the greeting and the guy who did the cooking was excellent. There were a few people here so can’t really judge when it was during a rush. Food - Got the Steak Number 9..and did it as the 1lb…basically same as a Philly cheesesteak..with the cheese, mushrooms, pepper, onions. It was phenomenal and out of all the places that I’ve been searching, this is the closest to a genuine cheesesteak that I’ve found…other than Charlie’s but who wants to fight traffic between 5-6pm? Overall - I’ll rate this place a 4.4 on a 5 scale and around a 8.9 on a 10. I’ll come back for sure. (It looks small in the picture because I took it at the store and didn’t want to hold him up as he was making other...

I usually enjoy coming to this D’Angelo’s in Southington, but something happened on 9/25/25 that really hurt me and my partner. I am transgender, and while I was waiting to order, one of the employees — an older, fat white man who I’ve seen here many times and believe is a manager — looked right at me and muttered “disgusting” under his breath. Both my partner and I heard it clearly.

I already filed a formal complaint with the company, but I feel people should know what happened. It was disrespectful, humiliating, and completely uncalled for. No one should be treated this way, especially by someone who seems to be in a position of authority.

This man is often grumpy with customers, but this went beyond rudeness — it was discriminatory. D’Angelo’s should be a place where everyone feels welcome, not singled out and...