McDonald's — Restaurant in Southington

Alright, let's talk about the McChicken. You see it there, nestled in its paper sheath, unassuming. Most folks, they walk right past it, eyes fixed on the gilded promises of the Quarter Pounder or the siren song of a ten-piece nugget or whatever saccharine, oversized excuse for a "meal" this empire peddles. They're missing something, these people. They're missing a goddamn revelation in simple form.

Forget your foams and your reductions, your twee little smears of aioli that taste of nothing and signify less. The McChicken? It's honest. It's a blue-collar hero, a testament to the beautiful brutality of fried things. That patty, that perfectly formed disc of… well, let's just call it "chicken-esque" for the purists, but whatever it is, it achieves a textural nirvana. Crispy on the outside, yielding just so on the inside. It doesn't pretend to be some organic, free-range fantasy. It is what it is, and in its own greasy, glorious way, it owns it.

And the mayonnaise. Ah, the mayonnaise. Not some precious, hand-whisked concoction infused with truffle oil harvested by vestal virgins under a full moon. No. This is industrial-strength, mass-produced, unapologetically creamy mayonnaise. It's the glue that binds this beautiful beast together, a tangy counterpoint to the salty, savory depths of the patty. It's the bad boy on the motorcycle to the chicken's slightly awkward charm. They work.

Then you have the lettuce. Shredded. Pale. Almost an afterthought, you might think. But it provides a crucial whisper of freshness, a fleeting moment of green amidst the golden-brown landscape. It's the brief, cool breeze in the humid, intoxicating heat of the experience.

And the bun. Soft. Slightly sweet. It cradles the chaos within, a pillowy embrace for this magnificent mess. It's not artisanal sourdough, it's not some crusty, overly wrought affair that fights back with every bite. It's just… there. Doing its job. Holding it all together.

Look, I've eaten in Michelin-starred temples of gastronomy where the artistry was undeniable, the ingredients sublime. But sometimes, just sometimes, you crave the primal satisfaction of something utterly unpretentious, something that delivers exactly what it promises and nothing more. The McChicken? It's that late-night salvation, that guilty pleasure that cuts through the noise. It's the culinary equivalent of a perfectly executed three-chord punk song. It's not trying to be fancy. It's just trying to be delicious. And in its own humble way, it absolutely, unequivocally succeeds.

So next time you find yourself staring at that McDonald's menu, lost in a sea of hyperbole and empty promises, do yourself a favor. Skip the noise. Embrace the simplicity. Order the McChicken. You might just find a little bit of unexpected, greasy grace in that paper wrapper....

Beware night staff. It's always the same employees and I constantly have issues with them. This evening I went and told them twice at the window that I did not want the 2 large fries that they had wrung up, but had asked for 2 large sprites instead. I told them for a second time when I was told to drive up, and watched them change 1 order of fries to the sprite I had asked for. So I trusted them, my mistake. I have had multiple situations with this exact night crew messing up my order and am at the point where they often scoff at me when I tell them something is incorrect. When i pulled to the window I told him, because I saw fries poking out of the bag, that I had asked for 2 sprites not 2 fries. To which he took the fries out of the bag, poured me a second sprite, and waved me on my way. I know I paid an extra $2-$3 for my order because sodas are a dollar and fries are not. He did not give me my receipt, nor offer to refund me the difference, nor offer to let me keep the fries and just give me what I had ordered in the first place. I love McDonald's but if you want more than 2 items on your order avoid this McDonald's like the plague at nighttime because they will find something to mess up. I've been shorted sandwiches in the past as well, and I'm always met with discontent if I mention a mistake has been made. I have even been challenged on being given said sandwich that I did not receive. I feel bad because I know there is a communication issue between myself and the staff, but I can't stand the unempathetic approach by the...

The manager’s attitude is very poor. Will start with that. She’s a female that wears a purple shirt usually in the mornings. “I visit the McDonald’s on Queen Street almost every morning, but I’ve noticed a recurring issue that’s become very frustrating. It seems like every Thursday, their system is down, and they refuse to honor the mobile app coupons (such as the ‘buy one sandwich, get one free’ deal). This has happened multiple times, and it feels like the staff always has an attitude, making it seem like the issue is the customer’s fault.

As a regular customer, it’s really disappointing to deal with both technical issues and unfriendly service. If there’s a coupon available, customers should be able to use it without a hassle. I hope McDonald’s takes steps to fix these problems, both with their systems and their customer service, because this location has been very inconsistent.”

Again on a second time this place is a joke Every time I go to the McDonald’s on Queen Street, there’s an issue. This time I ordered two snack wraps and only got one. I’ve ordered two before without any problem, so clearly it was a mix-up on their end.

What made it worse was how the employees acted—like a bunch of kids joking around in high school instead of taking their job seriously. Zero effort, zero professionalism, zero customer satisfaction.

Honestly, this place is a joke. If you want better service, just go to the McDonald’s in Bristol—it’s not that far, and at least they act like adults there....