Lilac City Bakery — Restaurant in Spokane

My fiance and I made an appointment a month in advance for a cake tasting/consultation with the owner for our wedding. The owner was so pleasant, helpful and excited on the phone when booking the appointment. I had asked ahead of time if my parents could come, making four people coming, she said no problem! We looked forward to the day of the tasting the entire month leading up to it! On the day of, we were greeted by very kind employees but they obviously were not expecting us. We were seated at a table, then we were asked to move to a different table a few minutes later. A plate of three hard cupcakes (I myself bake, and these were obviously not baked that same day) were placed in front of us accompanied by an assortment of unlabeled fillings. A lovely employee sat in front of us with notebooks and before she even introduced herself, she apologized that we would have to "bear with her" since this is her first wedding consultation. She was very sincere and I realized in that moment that this was not the fault of the employees that were working there that day; the owner had forgotten us. The employee did an excellent job, but I cannot stress enough the fear I had that if we booked Lilac City for our wedding, that we may be forgotten. Additionally, I gave the employee my number (watched her write it down) to give to the owner so she could call me and we could work this out. The employee informed me to expect her to call on Monday. No call.

I wanted so badly to get our wedding cake from Lilac City Bakery, but unfortunately, myself, my fiance and both of my parents will never be returning to...

I visited Lilac City Bakery for the first time yesterday after purchasing a Groupon deal. For almost $20, I was able to get a slice of cheesecake, two macarons, a scone, a muffin, and a sugar cookie. Portion sizes are generous. The bakery itself is very cute and clean with an open layout so that employees are able to see customers as soon as they walk in. They have a huge selection of baked goods with a great variety of flavors. Staff was friendly, helpful, and patient. Everything we purchased was fresh and well-decorated. My only complaint was with the cheesecake... It was pumpkin flavored and had a good level of spice to it but I would’ve liked it to be a little sweeter. There was a swirl of buttercream around the edge which was super sweet. I would’ve enjoyed it more with no buttercream and more sugar in the cheesecake itself. Texture was perfect and crust was yummy, just a little tweak in flavor would make it an awesome slice of cheesecake. My favorite thing was definitely the birthday cake macarons! I purchase much smaller ones often, from a different bakery, for the same price. These were a way better value and had the perfect combination of crispy and chewy like you’d expect from a good macaron. I’ll definitely...

This place would be decent for a cup of coffee and a pastry. The customer service is lacking significantly. They have items displayed on screens which rotates through. The gal behind the counter asked what she could get for us. Asked her if the breakfast items on the screen were the only items available. She responded with i dont know I cant see on this side. I told her we would need to see the menu rotate through then. It took my 6 year old daughter asking if they had tuna sandwiches and then asking what kind of sandwiches they do have for her to offer a menu.... As far as the food goes the baked goods are pretty good as you would hope from a bakery. The breakfast sandwhich was ok but nothing special. The coffee was also ok again nothing special. Top that with the high prices and makes it hard to want to return for anything other then baked goods to go.

We ordered: 2 cupcakes- good 1 lemon bluberry bread slice- very good 1 breakfast sandwhich - ok not worth the price 1 maple bar - ok but husband said the donut shop in north spokane is way better 1 20 oz vanilla latte- acceptable 3 juices- bottled...