Papa Murphy's | Take 'N' Bake Pizza — Restaurant in Spokane

The gentleman that took my order was polite but when I was handed my 2 med cheeses pizza there was barely any cheese & it was sloppy looking. I mean that's the only topping with hardly any on it. I came home & added cheese. When I called to tell them the girl who answered was very rude, She stated that she has worked there for 12 yrs, I find that hard to believe with that attitude, I didn't say that just thought it.I asked for her name & she said quote "NO!" So then I asked to talk to management & she hung up on me. I called again & someone else answered he was polite & she was laughingi in the background, he told me there was no management & he had no # for me although he did say to call back on Fri. I usually Love Papa Murphys I have even worked for the franchise. The pizzas are always great. However that was my first time at this location & it will be my...

So I ordered a pizza over the phone and had the man on the other end tell me the order to make sure it was correct, it was. I pick up the pizza and stick it in my oven when I get homr and find out that it wasn't exactly what I ordered. I called the store to tell them what happened. I didn't get an apology but an excuse of training someone new and thats why my order was wrong. They did say I could bring my pizza in and they could probably fix it, the only problem is I had already cooked the pizza and had a hungry family to feed. They didn't offer any other solution, refund, or rebate on my next order. What really did it for me was the man I talked to just hung up the phone, no bye, no sorry for our mistake, just hung up. Mistakes happen all the time expecially when training someone new but this was just poor customer service and could have been...

I normally love papa Murphy’s! I called in an order for a gluten free pizza, it was for a large group of people and it was my first time ordering a gluten free pizza. When I spoke to the gal on the phone, I ordered a large gluten free pizza, she was super sweet and told me it would be ready in 10. I go to pick it up and the man working was clearly in a mood, after ringing me out he handed me a medium pizza. I asked why it was a medium when I ordered a large and he explained rudely that they only do gluten free in mediums. I totally understand that, but if I would’ve known that I would’ve ordered multiple mediums to accommodate. I told the man I wish someone would’ve told me when I ordered a large on the phone and he just shrugged while I tried to order more. I ended up just leaving and having to order more gluten free pizza...