Taco Bell — Restaurant in Springdale

Absolutely done with this location! Most of the staff is friendly but there is one gentleman here that is far from gentle. The first occurence with him was him accusing me of lying to get free food when they got the order wrong. Talked with the RDM and she was VERY nice about the issue and corrected it, returning my business. However, every time i go there he always has a negative attitude. Multiple times i have ordered my items a particular way no problem. Tonight I asked and he said i have to charge for it. I replied theyve done it for me numerous times and never charged to which he got a hell of an attitude and said they werent supposed to and im noI going to do it. Great food and most of the staff is good, especially the RDM. However, due to this gentlemans attitude im done. To the gentleman if you read this, friendliness is key to good customer service, which in turn leads to repeat business. A course in customer service training is something you and your sub par attitude could benefit from. This location lost my business of 1-3 times a day 7 days a week due to him. This is the last 2 cents they are getting out of me! To the rest of the staff i apologize for the review he cost the location yall spent building it into a...

So I ordered online first they forgot to put my add on on the burrito but I had thankfully checked that and had it fixed before I left. 2nd they advertised on my rewards a nacho belgrande at 2 for a certain amount of people so while I was there right at 2-2:10 tried to order but it wasn’t working and they couldn’t help me. 3rd they have some of their drinks on sale at 2 for $1 so tried to do that they informed their freeze machine needed to freeze that they ran out 20 minutes ago and just tried to freeze it so it would be about 30 minutes hello if your drinks are going on sale at 2 should be that be a priority for the rush! 4th I ordered 2 orders of churros, got home, and there was only 1 and their phone is not working. Super...

Walked into the Lobby while my wife was getting coffee from next door. Maria "the manager" said the lobby is closed and opens in 10mins but I can use the drive through. I stated I walked over and but I can pretend that I'm a car since she wouldn't take my order in store. I proceeded to try and order through the drive through window and was told that I needed to buy a car if I wanted to order at the drive through. I asked for her name and who was her manager. Maria and I am the manager. I manage a business myself and this was one if the most unprofessional and insulting interactions I have had in Customer service. Will never go into this location and will advise all of my connections in NWA to...