Subway — Restaurant in Springfield

If this was my store I wouldn't tolerate rude employees. I was shopping late, I work early in the morning, I saw subway was open until 10. Granted there is 8 minutes until closing and I get it, annoying. I was going to ask the girl closing tonight (7-22-16) if she had already closed her drawer and if there was even any bread left. The store sign was still set to open, all the lights were still on, I walked in, the girl immediately looked at me, walked to the back, slammed her clipboard down and turned off all the lights. I work at a place that I would save your life in a heartbeat. It doesn't matter if I'm supposed to be off or just coming in. I will always be polite and treat everyone with respect. This girl couldn't even answer a question about a sandwich. Too bad, my girls and I eat here about once or twice a week. Jimmy johns sounds better and better after her rude gestures. I just turned...

I rarely ever rate 5-stars, but I did today because of the sole employee in the store. Dillon is a great worker, with an even tempered demeanor and a good sense of humor. In spite of being on by himself, Dillon didn't get rattled when it got a little busier than it should have been. He explained his situation without complaining about being on by himself. Customer service is typically a thankless job, but this guy represents the best Subway has to offer. Hopefully someone sees this and gives Dillon the recognition...

I ordered 50% more meat for my Philly steak cheese sandwich on my mobile app. The meat was not 50% more it felt like it was single. My order was there earlier, but people who walk in got their sandwich made earlier than mine did even though I have sit in their booth before them even walking in. Next time, if I ever have to order in this location, I will have to order my mobile order when I’m at that location and watch...