Wendy's — Restaurant in Springfield

Ladies and gentlemen, let me tell you about my experience at this fast food chain. I have traveled far and wide, tasted cuisines from around the world, but what I encountered here was nothing short of disappointing.

As I approached the counter with eager anticipation, I was met with disinterested staff who barely looked up from their screens. The service was slow and lacked any sense of urgency. I found myself waiting in line for what seemed like an eternity, my hunger growing with each passing minute.

When I finally received my order, I was taken aback by the quality of the food. The burger patty was overcooked, dry, and tasteless. The lettuce was wilted, the tomatoes were pale and flavorless, and the bun was stale. The fries were limp, greasy, and lacked any hint of crispiness. It was a sad excuse for a meal, a disappointment that left my taste buds yearning for more.

The ambiance of the restaurant was equally lackluster. The tables were dirty, and the floors were littered with food debris. The air was heavy with the smell of stale grease, and the overall cleanliness was subpar. It was not an environment that was inviting or appealing in any way.

I was disheartened by the lack of care and attention to detail at this fast food chain. It was clear that quality was sacrificed for speed and convenience. As a lover of good food and memorable dining experiences, I found myself sorely...

I am a store manager and I have never in my 16 years of management seen such poor service in my life. When we ordered our food they were cursing over the head set. then a delay of our food said waiting for fresh fries thats fine...rude at the window when we got home,it was obvious the fries were old and you could see the spit running down one of the orders of fries...we called and tried to resolve the problem Manager name was Crystal and we were put off we called to get the corp. # and the number the gave us was not working. after examining our food you could see hairs on the fries .,i don't know what kind of joke they were playing but being a store manager myself i will be persuing this further. we were treated like we were a bother. we had to contact another Wendys to get the correct number to call corp. I am so disappointed i have eaten there for years and I will never ever come back and i will make sure everyone i know ...thats how you get treated at wendys north...

When we tried to order food in the drive thru was hard to hear or understand what the lady was saying. A customer yelled at us for taking too long ordering our food. When we pulled up to the drive-thru window and was handed our food I checked it and my cheeseburger was wrong so I told her what was wrong with it and she said she would make another one. A few minutes later she brought me another one but it was still messed up so I asked a manager over. Underneath the drive-thru window was really dirty and had rotten stains and smelt really bad and let me tell you nobody wants to smell that when they're going to pick up their food. The workers were very young most of them were probably teenagers if not in their early twenties nobody was smiling nobody was friendly they were all laughing at me the manager apologized and had the sandwich remade for...