Hands down—best food allergy experience!!! I never leave reviews but this one was worth the brag! My daughter has dairy allergies + gluten (celiac disease). She is always scared to try anything (food or drink) outside of our home. She was hesitant to order a coffee drink but asked for coconut milk. Coconut was unavailable but the barista offered oat milk and almond milk. I asked if she could verify that the oat milk was indeed gluten free. She went and got a fresh oat milk container, verified it was gluten free, kept it sealed and carried it around with herself (so no one else touched it), made the coffee, carried the coffee with her to go get a new stirring instrument (ensuring no cross contamination), finished making drink and hand delivered the drink to my daughter verifying nobody else touched it. No crumbs near it, no cross contamination, no other employees touched it, fresh container of milk, newly washed instruments and she even announced to her coworkers that nobody could touch it or place it anywhere else. We didn’t ask for any of the royal treatment, only mentioned the allergies, and this barista went ABOVE & BEYOND!! Huge act of selfless accommodations for a stranger! I was incredibly impressed!!! This barista knows/understands/proves her knowledge of allergies, went out of her way to make sure the drink was completely safe and did it all without a second thought. The store was BUSY and breakfast hour but it made our experience perfect. In the rush & chaos we tried to get her name but the hat tags were small & it was so busy but we believe her name was Sherry (or something similar). This barista saved my daughter from a few days of miserable sickness & impressively understood what could happen if contamination occurs. We have to check allergy stuff with any edible products frequently and we’ve NEVER had an experience like this one. Our family of 8 (only one daughter with allergies) stood in awe watching this encounter occur!!! Good Job!!! We will definitely be stopping here more for our daughter to enjoy a safe coffee drink. THANK YOU for going ABOVE &...
Read moreRating: 4 out of 5 stars
This Dunkin’ Donuts in St. Cloud is one of the few locations in Minnesota, so we stop by mostly for the name and the consistency—not because it’s the best food ever. If you’ve been to a Dunkin’ before, you know what to expect: decent coffee, breakfast sandwiches, and of course, donuts. Nothing fancy, but it hits the spot when you're in the mood for a quick bite or caffeine fix.
The location is super convenient—right at the intersection of Division and 33rd—and it’s usually busy. If you're in a hurry, the drive-thru is definitely the way to go. It tends to move faster than going inside.
The building itself is newer and clean, which is great, but the interior layout is kind of awkward. The front door opens right in front of the donut case and ordering counter, so if there are more than two groups inside, you end up waiting between the entry doors. A better layout would make things feel a lot less cramped.
The staff have always been friendly and on top of things, even when it's busy. I’ve had better Dunkin’ experiences in other states, but this one does the job when you’re craving that familiar Dunkin’ coffee or donut.
Overall, it’s not a hidden gem or anything, but if you're a Dunkin’ fan and in Central Minnesota, this spot will give you what you’re...
Read moreI love Dunkin’ Donuts, but the Saint cloud location is so slow!!! This has happened multiple times but today kind of sent me over the edge. There was four workers that I saw three in the front and one in the back I assume making food. I ordered one coffee they took my payment and I was sitting at the drive-through window for about 10 minutes While they filled out online orders or just were standing around talking, which they seem to love to do here. I have worked in the service industry my whole life, so I have compassion but this was over the top and unnecessary. It was also just super awkward sitting there for 10 minutes while they left the window open and we’re just talking. After a while, though, I believe one girl took one of the drinks from an online order and gave it to me because we ordered the same thing because she had noticed I was sitting there for so long. Their stuff always taste good but some of the attitude...
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