Pizza Hut — Restaurant in Statesboro

Recently I had a bad experience happened with this pizza hut at approximately 3:00pm i place an ordered that took 30mins to arrive well that turned into an hour....well I got a call from a cellphone and the lady stated that the person that was delivering my pizza gave someone else my food and said that they will either credit my money back or remake my food.. I told them that I would like for my food to be remade and that they will put free wings on my order for my inconvenience...and I still never gotten it so when i called the manager by the name of Nikita she refused to believe me and told me not to call back not to mention one of the employers told me not to call back before I was told by the manager today as well not to call back....so not only is this bad the person that was out at the time delivering food did not follow protocol and that was to call the costumer to find out where they are located instead of doing that she just gave my food away to...

Ordered at pizza at 3:21 pm today. It is now 10:17 pm & still no pizza. Matter of fact, the tracker still shows that the pizza is being prepared. My son & I began calling this store at approximately 4:10 pm; either the line was busy, no one answered the phone, I was placed on hold for 59 minutes, or I was placed on hold for 9 minutes & then the phone hung up. I also called & “pressed 1” to place an order. When the rep answered I informed him of my dilemma & told him no one at the store was answering the phone......he just transferred me back to the store & still no answer. I called back & got the same rep. I asked him not to transfer me....he did anyway. Needless to say, I am very upset, especially since they charged my card for a pizza I...

I have never had a issue with pizza hut until Yesterday. I called and was wanting to place an order. The guy who answered the phone was so rude and needs a deep deep training session in customer service. I had him on speaker and was in the car at the time. I asked him if he could tell me the specials if they had any. He told me they have them online and I could check them out on line. I said could you please tell them to me. He laughed and said I could look them up on line. I said are you serious I'm driving, you can't tell me them and he said yea NO really you can look them up on line. I replied with I will NEVER ever order from this pizza hut again. I really hope yall get some better employee's or I have a feeling you will...