Verizon — Local services in Statesboro

The store itself; It's clean, modern, and spacey. But itnever has anything in stock but the currently pushed advertised devices. Good luck trying to find accessories for your device, and if you do, the price will make your stomach go into knots. I've been in there and couldn't find an LG G6 case on any of the shelves, which is supposed to be one of the top end phones. I talked to a rep in the store while there, he said he'd call back if he found one. A case was found for almost $50.00. Are these people high? Only a seriously unaware person would make this purchase, or someone in a hurry.

I found a similar one on Amazon for $9.00. Everything there is extremely over priced, and by over priced, it's either full retail or above retail. Just like their online store. I suggest shopping around. Because their deals are over pricing something and discounting it to MSRP.

They are always busy. This is what is called a "corporate" store, one ran by Verizon. They do have another store in town, but they are re-sellers only and if you have an issue and call Verizon, they will send you to this store.

I got service here and they duped me. I was told no contract, but what they did was put a contract on my tablet. When I called.. it just wasn't worth the hassle, and they know it. So, I don't find them trustworthy.

As far as service in the area. Voice coverage is fantastic. It works as expected, most all of the time unless there is an outage. LTE coverage as far as signal is also fantastic. But data speeds are beyond unusable. Running speed test will typically be under 1 Mbp/s down. Using the internet for anything is painfully slow. I literally live 1 mile from this store and suffer this daily. Thankfully I have home internet.

I assume there is huge network congestion due to the College being here and there are, I also assume several thousand Verizon users at one once on the surrounding towers/network. There are enough towers, they just need more bandwidth for data.

The screenshots I attached are typical. Not the exception or fringe or once in awhile. But what I...

This is the only store in the corporation or any retailer in general where you have to beg for their time. Your time means zero. I’ve never had to beg just to buy something. Just to buy a charger you better allot an hour and it’s not just because of covid-19. It’s been like this for years. Between my family and my business I spend nearly $1000 a month in services and fees and I can’t even get a representative to sell me an iPad for my child for Christmas. I set up an appointment online and jumped through the hoops only to drive up and not surprisingly I wasn’t on the list. If there were any other provider with coverage in the area I would change in a seconds notice. Instead of striving for 6G service how about we try to just get a call in Register Ga covered. We talked to a man in the moon in the 60 s but I can’t talk on highway 46 on my way home without dropping three or four times. Please don’t reply with how everything is important and will work harder because it’s a generic answer and nothing will change It hasn’t in at least three years and it won’t anytime soon. I’ll keep paying my bills and hate the service until somebody else comes along It’s only due to the local monopoly that this company has that it does any business whatsoever. Don’t believe me? Try calling the store and talk to someone .... Hope you aren’t busy...

Everyone I interacted with seemed very knowledgeable and didn't have to fumble for a answer, also were pretty straight forward in helping with negotiating around certain options for replacing a broken phone with a new. My last experience almost a year ago with it seemed like a completely different crew kind of left a bad taste in my mouth, at my own expense however for not thinking things through on something minor. The time before I got a new galaxy phone and they all have transitioned to the new C-drive port, which my original phone had as well, the new phone came with new cable but no charging block...that had a C-drive on both ends, so the guy upsold me on the specific charging block, only 20$....but every charger I have at home and the for the original phone were C-drive, and I feel like he took advantage of the sale pitch instead of being like "oh yea they use the same charger, you don't need another one you now have to purchase". Not enough to discredit entirely the sales staff but just food...