Despite some of the negative reviews, we decided to try Outriggers anyway. There will always be that one person out of 10 or 20 that will have a âbadâ experience and write a bad review, donât let that stop you from trying a place. We did just that. It was a beautiful night, we sat outside on the patio. There was live music which was awesome. They played a great selection and it wasnât too loud or too soft. The wait staff was very friendly and accommodating. We had a reservation for 6:30 but arrived at 5:30, sat at the bar and had a few drinks taking in the view. Our table was ready promptly at 6:30 and our waitress came over within 5 minutes to take our order. The food was delicious and came out at the right intervals. We had raw oysters that were so fresh, swordfish with lobster, Chilean sea bass, stuffed and drizzled with a horseradish sauce and to finish the churros (sweet and house made). Diana the hostess went around to all the tables making sure everything was okay and the wait staff worked great together...very synched. The food was moderately priced and the drinks the same. Outriggers is well worth it. Reservations are suggested (we called the night before and got a table no problem) but the earlier you call the better, being right on the water they book up fast. Do yourself a favor and enjoy a nice night out with great service, friendly staff, live music, great views and fantastic food. We will definitely be returning here. ~Kelly S. ...
   Read moreI have come here frequently and have often used this as a go to meeting place for meals with friends and family. Well it pains me to say I won't be doing that anymore. Our table was treated so poorly. The waiter beside having other wait staff there and the outdoors was not nearly at full capacity was abrupt and unpleasant. He made an error on an order, we asked for the sauce of an appetizer to be on the side. He inadvertently requested it on the other app we ordered. No big deal, we're all human, right? Wrong! Waiter's idea of correcting the mistake was to pick it up and put it on a clean plate. The sauce was still on the app.
I never write bad reviews but felt I had to in this case as someone with an allergy would have been in deep trouble by his action.
When I pointed it out, he got upset and said he would have the manager come over because he "can't deal with me right now". I want to point out I never raised my voice or was rude. I merely caught him trying to cover his mistake and compounding it.
All the manager did was take the plate away and barely looked at us and issued a barely audible "sorry".
It really set a bad tone for the family dinner we wanted to have. It was my son's last day before leaving to California.It makes me sad to have had this happen at a place I used...
   Read moreI ate at Outriggers last night and I saw they closed at 9pm. My boyfriend and I showed up at 7:30p. We ordered our meals and they came out with our check. Our waitress legit had our plates in one hand and our check in the other and placed everything on the table and said "here's the check, no rush but I have to print it and drop it before 8p". What?? We also didn't order sandwiches or anything, we both had large meals where our check came to $110. My boyfriend just put his credit card on the check and pushed it to the side of the table so we can enjoy our meal. Without even asking if we're enjoying the meal or needed anything, the waitress came over and ran his card. We finished our meal and its now about 8:05p. She came by 2 times to see if the check "was all set."... aka meaning we signed and tipped so she can run her report in the back. The place closes at 9p but the 16 year old waitresses made the entire meal feel so rushed. It was so unprofessional and uncomfortable. I just moved to Stratford but I will never go back there. Seriously, we have our plates still in front of us, and she's asking if the check is signed and "all...
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