Antonio's Pizzeria LoSchiavo — Restaurant in Strongsville

This place has gone downhill. I am a resident of Strongsville and used to order (5-6 yrs ago) spaghetti dinner once or twice a week for my dad in nursing home, bought more dinners for people eating with him. Used to get with dinner... a nice salad, garlic bread, meatball & italian sausage, if you wanted both, or two meatballs...whatever you ordered, they gave you a nice portion and it was good! I paid, I believe around $10-11 for dinners ea.. Now, menu says $9.25 for spaghetti, salad no longer comes with dinner, I was charged $3.49 extra for sm. no frill, side salad. I came in evening 11/22. I bought to take to hospital for my mom. I told them I wanted sausage with meatballs, salad w/cheese on top. I got DRY spaghetti, which mom had hard time eating, when I got home, I kid you not, I had to add sauce on leftovers! Also got ONE meatball, ONE sausage piece, SIMPLE small salad with NO cheese and garlic bread that was so soggy, it wasn't toasted, you squeeze it, it drips oil...get sick eating it cause all you taste is oil or whatever is dripping...yuck! All this goodness (sarcasm) while waiting, FOREVER, watching four young adults, move like sloths with absolutely no PR skills, not friendly at all! I realize workers are hard to find now but you're better off getting senior citizens they listen, are more conscientious and have much better people skills! Another person came in while I was waiting for my order and she ordered a simple no frills salad and ended up waiting as long as me for just a salad...needless to say she wasn't thrilled! BTW...all this costs me $17.48...for what? I don't mind paying higher IF it was worth it but...no thanks I will pass from this establishment from now on. Hard to find places that are quality reliable! Just, yet, another business gone sour...JMO! Strongsville needs to step it up with their...

Sadly trying Antonios for the first time ever was definitely nothing to write home about. Or maybe it was....to not recommend it....depending upon how you view my experience. My son & I get there to pick up our food, a 6 cut size pizza, the Portobello Palermo (which was kinda the saddest looking pizza I've ever gotten) and a spaghetti & 2 meatball dinner (which included a salad....came to $24 and some change. First off, pretty darn expensive for just that little bit. Anyways, when we entered to pick up our food, we paid and then the guy goes to get our pizza, when another guy I guess knocks it out of his hands onto the floor. Okay, sure....I understand accidents happen, I get it. I work customer service. Sure they remade the pizza, obviously it had to be remade. But no attempt to accommodate a customer who now had to wait for new food. Well finally after I let another girl know what was going on, she kindly apologized and offered to refund my total purchase. Which I accepted and definitely appreciated. She was definitely the only part of my experience that I'd give 5 stars to. So we still got to "try" out the food that we ordered and were refunded our money for. Sadly the food was not even that great. It tasted pretty bland like and while I should have taken a picture of the pizza, because like I said before "the saddest looking pizza" I've ever ordered, however I forgot. Now I wouldn't necessarily say they are lacking in pleasant customer service....maybe a select few that could learn something from the kind girl who accommodated us. But definitely the taste or lack there of and the experience of visiting for the first time prompted a review from me. Hopefully if you go to Antonios, your experience be better than mine, and perhaps some better tasting...

We are new to Strongsville and my family wanted to try a new to us pizza shop. I googled and found Antonio's was near by. Upon arrival to get our order the man at the counter was very rude to my husband. My husband never complains about things like that but he came home saying he just had the rudest encounter ever. After the man slammed our food down twice my husband asked if that was everything and the man stated it was but once he got home we were missing food. I called to complain and the man I spoke to claiming to be the manager was slightly apologetic and offered to deliver the missing food but it would be an hour. Since it was my kids food I asked for a refund because that was too long for them and the man didn't even entertain that option. I ended up giving in and accepting the food to be delivered but I do not think we will be ordering from this pizza shop again. I should have listened to a previous review about how the staff was rude and spent my $60 at a...