I recently had the pleasure of dining from Al-Shami Food Truck in Sugarland, and it was an experience worth sharing. The food here is nothing short of great, offering a delightful array of flavors that are sure to satisfy any palate. From the moment you place your order, you can tell that a lot of care and expertise goes into preparing each dish, making every bite an adventure.
The staff at Al-Shami are incredibly friendly and welcoming. They greet every customer with a smile, making you feel like a part of their community. Their warmth and hospitality add a special touch to the dining experience, making you look forward to your next visit.
However, there's one area that could use some improvement - communication about order readiness. We decided to wait in our car for our food, expecting a call or a text when it was ready. Unfortunately, we ended up waiting for about 30 minutes, only to find out that our order had been ready for a while. This minor inconvenience could easily be resolved with a more efficient notification system for customers waiting for their orders. Implementing a simple solution could significantly enhance the customer experience, ensuring that the fantastic food is enjoyed hot and fresh, as intended.
In summary, Al-Shami Food Truck in Sugarland is a gem worth visiting for anyone in search of delicious food served with a smile. While there's a slight hiccup in the order notification process, it's a minor issue in the grand scheme of things. I'm looking forward to my next visit and would recommend Al-Shami to anyone craving a taste of superbly cooked meals. Overall, a solid...
Read moreShawerma was good, but that isn't a pros in Houston anymore. To be honest, I never had a bad shawerma in H town before, so the standard is good Shawerma. However, it is way overpriced, 3 sandwiches for $36, and when we asked if it comes with fries, the answer was no, so we ordered 2 fries and guess what? It costs $7 for a signle fries pack. We paid $14 for 2 fries. This is the most expensive fries I've ever ordered from a food truck! Keep in mind, this is a food truck, so you should pay food truck price unless it is a 3 star michelin food truck. Will I come back again? No, nothing really worth it. Will I recommend it? If you want to overpay for a Shawerma sandwich, then...
Read morePlaced an order on DoorDash for pickup. DoorDash gps set it for the sugarland location, so I called. The merchant canceled the order and told me to contact DoorDash for a refund. DoorDash told me to call the merchant for a refund. I called, and they claimed they don’t have the order. I told him I have the receipt, and he said he never got it. Just like that I lost $20 due to these thieves. They are not good people. I brought so many of my friends here, and now I know they are...
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