
Beware, have your special event somewhere else. The owner and his wife almost ruined a nikkah event. They verbally attacked a guest over their child falling as he was playing with a flower wreath which fell over a candle holder that was too close to it.
This candle holder and wreath were placed in the middle of the hall next to each other and in a walking path. If you do not want kids to play with a flower wreath then let people know, don’t place it in the middle, allow kids to play, put a glass candle holder behind it and then harass people. But that’s not even the issue. Even money is not the issue. The rudeness is the issue.
The mother ran to the child, grabbed him and consoled him. She did not notice the broken candle holder just saw that the flower wreath had fallen and was being picked up by guests. So she thought it was not a big deal. The owner and his wife came to the mother and father and aggressively cornered them and said you didn’t even have the decency to apologize for breaking our candle holder and come see us before you leave to settle the loss. They created a scene, father had no idea what they were even talking about as he just brought back his food to the table. The parents were still consoling the child in tears making sure he was not hurt as he was pointing to his stomach. They were left stunned and confused at the way the owners were talking to them.
At this point the groom and brides families were apologizing to the mother and father for the owner’s behavior. The young groom and bride showed better manners than this elderly couple at trying to stop a scene from being created. Sometimes we can learn from the younger generation. May Allah guide them.
The family was willing to pay for the loss but the way they were approached about it is disgraceful. At the end, the owners didn’t even receive any compensation because they were told that the child could have gotten hurt.
Owners didn’t ask if the 4 year old child is okay, but as the child is still crying, they said “we just got this candle holder in today”. Are they a joke?
Also, after the incident, they finally moved the flower wreath to the side and against a wall.
Every desi event at your hall will have kids. And the kids will play. Your job is to keep the decorations out of the walking...
Read moreWe had come from Pakistan to attend the wedding of our beloved son. Since we were new to Houston a friend suggested this particular place for the VALIMA ( wedding reception). We went there met the owner Mr. Khalid and discussed with him the event. All went well and he offered us to come back and taste the food we would be ordering. All this while the owner was sweet as anything. We did taste the food and suggested some changes and paid him 50% of the estimated amount and were asked to come back 2/3 days before the event to pay the balance and finalize the setup and Menu. At the next meeting he was a changed man altogether with eyes on his forehead as he already had the 50% advance. We were wondering what happened to this guy.May be because we had paid 50%. Come the wedding reception. The set up was well arranged . The food was good and tasty but what spoiled everything was that the appetizer CHANA CHAT was too spicy and people were not able to eat. The CHICKEN TIKKA ran in short supply and was only refilled when guests started leaving. The water was served in 500 ml bottles which was not cold. Similarly was the case with SODA that was served in 2.25 L bottles and that too was warm looked like just coming from the store. There was no attendant to serve water and Soft drinks as guests were having difficulty in lifting the heavy soda bottles The Gulab Jaman was really good while the Kheer was too thin and watery. The short supply of TIKKA, spicy Chana Chat ,warm water and warm Soda spoiled the entire reception which otherwise would have been great. I hope he will take care of these...
Read moreWent to Elite Banquet Hall Sat. April 13 for Shahid Afridi Dinner Gala and had a wonderful time. As always food quality was on point. Biryani, kerhayee, tikka and vegetable salan were are delicious and very flavor ful. One thing that I love about this restaurant is their management. Mr. Khalid stood by the food table the whole time and constantly ordered the servers to refill the food. He personally asked everyone if they needed anything. I love this husband/wife duo, 2 best people doing their best 24/7. I absolutely loved it when Mr. Khalid remembered my husband's face, approched us by the food table and asked for our daughters. That shows how much they care for their customers, it made us feel at home. Thank you for providing such an Elite hall for parties and thank you for treating your customers as your own family member. The lighting, the atmosphere, the food and execellent customer service made the event a remarkable...
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