Tino’s Restaurant - Fine Mexican Food — Restaurant in Sunnyvale

Hey everybody I just wanted to give you a heads up on Tino’s in Mesquite it’s kind of borderline Sunnyvale but it’s off of Collins and right across from Baylor Scott and White. This review is from a disappointing and disgusted view of what happened to me today, it’s sad but true. If I could give it no stars I would. This restaurant has been here for years and years and they’ve always been fairly steady and good we’ve been coming for well over 10 years usually doing takeout, eating and we swing by a couple of times a month to get a side of the refried beans. they’re actually pretty good we get the large (16oz) Styrofoam cup and they’ve always charged us six dollars apiece, well today (Jose ) he said he was the manager and that everyone was wrong, all the team members he trained, but yet he had to go in the back and check on the price, now you would think the manager/owner would know this stuff, if that tells you anything) and if I wanted the cup that we’ve been getting it was going to be $10. Now we’re talking about $1.25 at most worth of refried beans to fill that cup up and he wants $10 he said everyone has been doing it wrong for all these years and he wasn’t willing to honor that, and he said he didn’t care what I said, or how nice I asked ( and I said please several times nicely) or what I posted online, he didn’t care whatsoever. He was very arrogant and demeaning to me in front of customers. Do not come to this place that’s not the kind of service you want we’re talking again if beans (beans rice chips and salsa are so very cheap to Mexican restaurants and everybody fills up and loves it and eats everything else but he’s gonna lose business over some beans that he’s already making 600 to 1000% profit at least on) people were talking $1.25 worth of beans to satisfy a customer that repeats and comes back many times year after year after year. So for the difference of $8 today he is willing to lose business. If he would’ve just come across with this has been wrong, I’m sorry, I’ll do it for you today but going forward I won’t be able to do it just so you know it’ll be $10 then we could’ve had something to work with but he didn’t. 😳 Smart business or dumb business you can decide. This guy is a total piece of bad work, I don’t know maybe he woke up with a taco in his butt or something. He is willing to lose not only my business but business from family and friends that I tell about this and hopefully anybody else who reads this review. Question, how can businesses afford to lose business like that at this time, because most of last year Tinos was struggling to stay in business like everyone else. maybe it’s just me but it’s like this guy just jumped off the high board into a pool of Idiocracy and doesn’t care. There are so many more places in Mesquite and Sunnyvale area that are good Mexican restaurants that you can eat at and that give you great service, and great value for your money, you don’t need to come to this place, take your business to the other ones where they appreciate it and will do right and aren’t trying to make 1000% mark up on everything they sell, and again we’re not talking fajitas chicken shrimp anything like that we’re talking refried beans here. Please don’t come to this Tino’s, you will be very disappointed. Anybody that’s not willing to make that concession in this day and time when it’s hard to stay in business is a moron, do not come to Tino’s you’ll regret it if you do. While this was happening a couple came in and were asking about a certain waitress if she was there working today because they said they were told she was, and he said she wasn’t and just a sitdown someone would be with them, they explained that they drove for over an hour and a half to get here (which I can’t even comprehend) but that they needed this particular waitress because there were some kind of something going on but they were promised she would be here to take care of them and again he said she’s not here sit down someone will take care of you... really? Now this is the...

I was invited to lunch at this restaurant that a friend frequents. I was smitten as soon as I got out of the car. The smell alone had me hungry. We were both greeted upon walking in, seated, and immediately asked what we would like to drink. Our waiter George was great to share some favs with me. The service was just as great as the food. My friend told me about the sweet tea from this place so I had to taste it. Remember your mother telling you not to drink before your meal? Well, I lost myself at the bottom of my cup. 😁 Then, the salsa and fresh hot corn tortilla chips made their way to our table. OMG, I could just drink the salsa alone. It was everything to my palate. The flavor was fulfilling with every bite. When I looked into my cup, I actually could tell you every single ingredient that made this salsa desirable. This wasn't that store bought stuff. This was the when is it going to be ready salsa. Now for our food. She ordered the chimmey chunga meal, and I ordered the Mesquite special which consisted of one beef enchilada with the gravy and one sour cream chicken enchilada covered in real sour cream, rice and frijos, not that powdered stuff made from a package. Not calling out any restaurants. But, know your food. Especially Mexican cuisine. My plate was piping hot when it arrived at the table. The food was filling and satisfying. I can tell you that what we ate was less than $30 for our meal. I highly recommend Tinos for lunch and dinner. I even went back just to buy some sweet tea. It's addictive (sorry diabetics) but the food was awesome! I will be visiting again after the holidays. Oh, let me not forget to mention that they do sell authentic pork tamales, too. I give this...

Aside from nickle and dime for tortillas, chips, etc. the picante salsa is bland, like generic bottle salsa, the most flavorful part was the scan cilantro.The Bandera and Flauta dinners were at best BLAND. The Charro beans, no flavor. The bells, onions and such were in there, but no flavor in the beans. The guacamole was literally mashed avocado only. THAT IS NOT GUACAMOLE. The queso was some vile concoction of fake cheddar and chicken broth. Unedible is a kindness. The Flautas literally tasted like someone shredded fried chicken and rolled it in a tortilla then fried it again. The Bandera Chicken enchiladas were so bland the best part was the salty sour cream sauce.

In other words, Ponchos Mexican Buffet offered more variations and choices for the $34.00 wasted here at Tinos. But, I don't smoke or have any bad habits that destroy taste buds. I could have made better Mexican cuisine at home for 1/3 the money using items from the 99 cent store. How anyone could rate this food more than two or three, is beyond me?

All that being said the service was not bad, the bathrooms were clean, the atmosphere is actually nice oh, of course you do have some people who don't know how to auto volume control themselves and tend to be a little bit loud LOL. But all in all this was definitely a waste of money, and I will not be back.

They need to completely terminate every single kitchen staff member and rehire people that know how to cook Mexican Cuisine. We should have gone to Rodriguez on Lake June Rd, even with the added drive distance, it would have been a lot better. I had better food at a Hospital,...