Limited Selection in the early morning?? Why??
I will start off by saying this place has the best donuts in Austin, at least in my opinion. I've been here 4 times now, and each time I've been very impressed with these delicious treats!
However, I'm deducting 2 stars because I've been a little annoyed with each of my visits. Im a big lover of Apple Fritters, and I'm really eager to try it here, along with their blueberry fritter. I've typically come around 10am on a Saturday and there's a long line, typically takes 20-30 minutes to get to order your donuts/coffee. By that time in the morning, at least on my 3 separate visits, the fritters are all sold out, and so are some of the more popular varieties of gourmet donuts. So I decide this morning to come nice and early, 6:45am on a Saturday, in my attempt to beat the crowd and actually be able to buy a dang fritter. Lo and behold there are no fritters this early, as they don't set those out until sometime after 8am? Also the donut case was only about half full, not many selections available when they first open? I drove all the way down from Leander to try to beat the crowd and get a fritter, only to find out that the selection is extremely limited early in the morning. So i guess on weekends there is a only a one hour window where fritters are available.?
I've never seen a donut shop not be fully stocked and ready for business immediately when they open. It was extremely disappointing to arrive nice and early only to find the donut case missing all the delicious gourmet donuts and fritters. Alas, that's life sometimes, I'll try again...
Read moreUpon arrival on a Saturday morning with a line out the door, I had high expectations. The location is in a large strip mall meaning that you have to go out of your way to go here for breakfast donuts and coffee. The line out the door and almost sold out varieties of donuts gave the impression of something great inside. The line moved slowly and when we finally reached the counter, service was very mediocre. There was nothing particularly friendly or efficient about the service by any means. In particular, the cashier was more obsessed with stamping bags than he was with ringing up purchases.
Now on to the food. We ordered four donuts, two cake and two yeast, all with different toppings. The donuts themselves do not stand out as special by any means. If it weren't for the toppings, they would be very average donuts. The toppings overall didn't wow us either. Whipped cream and a cut up strawberry do not make an average donut that much better. I will say, the highlight was the brown butter payslip l pistachio glaze on one of the donuts. I would have loved that glaze on a moist cake. Despite the tasty glaze, the actual cake donut was probably the driest and most disappointing of the four we had. And at $3 a donut, we were very disappointed.
I love supporting small businesses and have no problem paying a premium for good products. The donuts we average and service was just as average. This place has potential but they need to work on the actual...
Read moreFor any potential employees, do not work here. I was at this shop for a little over a year and can personally tell you it is unlike any other job I’ve had. Covid exposure issues aside, Ryan (the owner) does not care one bit for his employees. No matter how good of a worker you are, you won’t get your promised raise every 3 months and you run the risk of having no work-life balance working here. Not only that, but female employees have a much harder time getting any kind of promotion and if you do, you will not get as big of a raise as the male employees. A female employee had voiced her concerns about the shop and got fired and countless employees have walked out due to the work environment. Turnover is crazy and you will most likely be working a ton of overtime, then get chastised for it. Chris, the manager, is completely disorganized with keeping the shop running, he will also reschedule your meetings at least twice and still show up 30 minutes or more late. Personally, he also shorted my pay and took entirely too long to correct it and my final paycheck was still short. Along with that, Chris tried to give me more responsibilities just to get the amount I was promised in the first place, which happened multiple times. They look for people who are easy to take advantage of, so know your worker’s rights if you do decide to...
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