Arrived for my reservation, service was mediocre to begin with, they didn’t have items of the menu, the bar wasn’t even open, not only that at some point the manager came and offered a complimentary side (that we didn’t wanted anyways but regardless it never arrived) then the manager came and apologize at the end and offered to bring said side (after we were done eating I must add). We wanted to try the desserts and nobody would even come and offer if we wanted any. Our server wasn’t even a server, it was the bartender and when the bar opened, you guessed it, we had no server. The check we had to ask the manager to bring it after 45 min waiting for it (this is while everyone working there including the manager passed by our table which was empty therefore they knew we weren’t eating or anything yet they couldn’t even ask if we were okay). After the manager brought the check nobody would come and pick it up, I could honestly just walked away without paying and they would’ve not noticed that’s how clueless everyone there was including management. Food was decent so nothing bad can be said about that, but the service was lacking really bad. The best part is that an 18% service charge was added to my bill, so yes, I also paid for having a terrible service. I highly doubt I’ll be back and I’ll make sure to not...
Read moreDining at Factoría de Azúcar was an unforgettable experience from start to finish. This place is a true gem, a perfect fusion of vibrant atmosphere, exceptional service, and absolutely mind-blowing food.
One of the standout dishes of the evening was the Arroz Chaufa. It was perfectly seasoned, with a rich balance of textures and flavors that highlight both tradition and creativity. Every bite was deeply satisfying, comfort food elevated to gourmet status.
And then came the showstopper: the Mayan Chocolate Treasure dessert. This is not just a dessert, it’s a full sensory experience. Rich, dark, and decadently smooth chocolate with just the right amount of ice cream, it’s the kind of dish that makes you pause mid-bite just to savor the moment. Beautifully presented and flawlessly executed, it’s an absolute must-try.
The staff were friendly, knowledgeable, and clearly passionate about what they do, adding to the overall warmth of the place. The ambiance is stylish yet cozy, making it perfect for anything from a romantic night out to a celebratory dinner with friends.
Factoría de Azúcar is a place that goes beyond expectations. If you’re looking for bold flavors, thoughtful presentation, and a dessert you’ll dream about later, this is the place.
Highly, highly recommended. I’ll definitely be...
Read moreRestaurant Review: Factoria de Azucar at Dolphin Mall
Factoria de Azucar at Dolphin Mall is a gem that perfectly captures the vibrant energy and diverse flavors of Miami. From the moment you step inside, you’re embraced by a cozy, family-oriented ambiance that makes it a welcoming spot for both kids and adults alike.
The decor and atmosphere exude warmth, making it an ideal destination for family gatherings, casual dinners, or celebrations. The staff is professional, attentive, and clearly takes pride in delivering exceptional service.
The menu is a true highlight, offering a wide variety of Latin dishes that showcase the richness of Miami’s culinary heritage. Each plate is a celebration of flavor, expertly prepared and beautifully presented. Whether you’re in the mood for classic Cuban fare, savory empanadas, or refreshing tropical drinks, Factoria de Azucar delivers authenticity with every bite.
This isn’t just a restaurant—it’s an experience. The energy of Miami is palpable, from the upbeat music to the lively conversations around you. Factoria de Azucar is more than just a place to eat; it’s a slice of Miami culture that’s perfect for creating lasting memories.
If you’re looking for an authentic and delightful dining spot in the heart of Dolphin Mall, Factoria de Azucar is not...
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