Guys and gals. This place is just bad. Seriously, terrible. Don’t support local business who could care less about your service!
A group of 8 of us went there for a going away party with a reservation. I’ll just list the embarrassing number of occurrences: -no record of reservation -brought myself and my fiancé water upon arrival, we were first there of the group. After that, not ONE person came to ask us what we needed to drink. Or eat. The rest of the night. -we had to walk to the bar to order anything and everything. Let me be clear about this: a waiter was walking by…we stopped him to ask if he could take an order…he stated we had to walk to the bar to order….essentially follow him to the bar to tell him the order there. We were about 10 feet from the bar. -we needed plates and silverware for our food, none were brought. Upon walking to the bar to ask, he then handed me the 9 plates and silverware to carry myself from the bar. He was clearly too busy to be a proper waiter. -our bill: $25 and change for literally a side salad (which they called an entree) with a piece of chicken, and an order of fries. No alcohol. No other drinks. -I could seriously go on and on. It was just ridiculous. -on separate occasions, we walked to the bar to order…got the bartender / waitresses attention…who then looked at us and proceeded to walk away. Not a word was said, and not an order was placed. She had red hair and glasses. Seriously….it was almost comical!
Don’t go. Sorry to be brutally honest! But it...
Read moreFirst of all, I’ve heard great things about other Fat Tuesday locations. Supposed to be good vibes, and good food. Both were trash here. I asked for a certain pizza, they didn’t have all the ingredients and decided to give me a whole cheese (basic af) pizza, instead of just giving my money back. Then my friend and I were just going to step outside to smoke, they telling us we can’t be in the front of the door, which is fine- but in the most aggressive manner, unnecessary- we come in peace. So we go across the street. We notice they let a group of guys chill in front of the door, right exactly where we were in the first place, like ok? We left that alone. Then we come back to grab our food and they just harassing us at this point -grabbing us, just to say they not letting anyone else back in the place, which IS FINE because we were ready to go home anyways - but we left our food and drinks (my souvenir cup) in there, we’re paying customers! Food was basic, it’s crowded. Bartenders got no personality, and security at the door was ok until the so called manager was there trying to make ppl feel unwelcomed. I was so excited to go to this place. But now- tsk tsk, I'm good. Especially the way they handled my friend, he was probably the most sober person in that place. Calm af. Just chillin. On Wednesday yall gotta act that hard? For what? Crazy. The aesthetics is cute. And karaoke was fun to sing along to. But besides that- below...
Read moreThere was a manager on October 24th (9 o'clock hour)that approached us with a nasty attitude and told us that to be served. We had to go to the bar. We told her that the last three times that we've been at this location. We had been served at the table but she rudely told us that there's never been servers. Why would we lie about being served? At an establishment that we came back to and sat at the available tables as if we were going to be served again? I asked her if it was only on Friday. She said no. They've never had servers. When I countered her and said we've been served here three other times. She told us "that again there's no service ever.' When I went to her and showed her video of of the last time we were there and the server that was there she still told me that I was wrong. I just wanted to let her know that customer service in the customer service industry is superior and will make or break a business. Unfortunately, hers was lackluster in all she lost money from me and my two friends and the (5) girls that we were going to meet us there. So you lost eight women who were going to spend money with your establishment because you want to argue what was our previous experience. Rude managers will lose your business. Long story short.
I will say that there are less tables set up from the last time we were in Fat Tuesday months back. Training on how to approach will assist in...
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