Dickey's Barbecue Pit — Restaurant in Temecula

I preordered food for pick up at this location, and although it wasn't a big deal, the tracker for my order never updated to let me know whether my food was in the process of cooking or if it was done. I was parked outside of the location while I was waiting and I was concerned because it looked like they were closed. Their open sign wasn't lit up, and it was night, but the dining area was very dim. I thought I had ordered food and they weren't even open, until I saw someone walk out.

Anyway. When I entered to check on my food, the employee working the register was on the phone. I'm not sure if it was a personal conversation or a work related one, but she barely acknowledged me, asked my name and took out the two cups for my drink, didn't even hand them to me, before she walked off to continue her phone conversation. I was there for around ten minutes, and she was on the phone the whole time.

When I went to fill my drinks with tea, the beverage immediately gave off a sewage smell as it poured. I didn't think too much of it though until I got to the car and sipped some and it tasted just like it smelled, so I went back lol. This is not a negative review towards the young man preparing the food. He seemed kind and just wanted to do his job. The only reason I have two stars for service instead of two lol. I let him know about the drinks and he gave me two new cups and was very apologetic. The other soda beverages tasted fine.

The food was satisfying so I didn't want to take too much from the rating of it, but the overall service and environment of the restaurant wasn't inviting/welcoming. I don't leave reviews often, if at all, but something about this experience really just put me off. I thoroughly appreciate an affordable, satisfying meal but being affordable shouldn't be a reason to have lack luster service. And I want to like y'all because I do like the food! I think your staff just needs to be more aware of how they are servicing their customers. And she wasn't rude, she just wasn't present, which I think is important. And the sewage tea should be a health...

Ordered takeout. When I lifted the bag off the counter and felt how light it was for $20 of food, I began to have doubts. Then, I got home and saw that the "caesar salad" could literally fit in the palm of my hand with room to spare. I showed my buddy and we got a good laugh at it. At that point I was almost certain I was going to have to leave a negative review. Lucky for Dickey's, the food was remarkably good; good enough to stave off a bad review. The meat was absolutely delicious, and the BBQ sauces were awesome.

Service was ok. Building was uncomfortably warm as we waited for our food... Almost like the AC was not running at all. A huge inconvenience at this location is the lack of pictures of the food/entrees. I mean it's not that extensive a menu, show pictures so people get an idea of how items are prepared, and their quantity so people know what, and how much, to order. Very inconvenient on a first visit; you feel like you're ordering in the dark. The final gripe is the relationship of price with quantity. Yes the food is good, but for $20 I shouldn't still be hungry afterward. In conclusion, I'll probably be back. If the meal were less expensive for the quantity, I'd...

We placed an order for pick up and when my husband got there the employees said they were finishing it. We ordered TWO 2 meat plates, and extra Texas toast and 2 yellow drink cups. One coke, one iced tea. They handed him the bag and told him to fill up the drink cups on his own (which were not the yellow 32oz. plastic cups we ordered, but 32 oz. paper cups). The soda machine was broken and when he asked how to get coke they handed him a can of coke. He said that was not 32 oz and they said to "just add more ice". He was frustrated so he left. Once he got home we realized we also got the wrong food order and gave us no extra toast. I called and told them the order was wrong and they replied that they were out of what we ordered. I asked for a manager, and of course there was no manager. They said they would " take a message". I honestly doubt that will get delivered. AVOID THIS LOCATION AT ALL COSTS!! I cannot stress that enough, if you order online STAND THERE AND CHECK YOUR ORDER and be prepared to GET...