Charleys Cheesesteaks and Wings — Restaurant in Texas

Son and I ordered 10 piece wings and fries. First the i ⅕ for the special, and it just didn't make to get everything separated instead of a combo.meal. manager was rude as I was asking her to explain why the price changed. And I paid more for the 2 items instead of making mine as a combo. Then got the food and wings were so salty. My son usually don't complain, but he said go ahead and do a review on this food. So he was eating his food and said the ranch made it better. I decided not to eat mine he went back in and another customer was saying the same thing. I THINK THEY NEED TO CHANGE THERE PRICE AND STOP OVER CHARGING CUSTOMERS AND ALSO TRAIN YOUR MANAGERS TO TALK TO CUSTOMERS IN A PROFESSIONAL MANNER. DOES NOT LOOK GOOD AT ALL CHARLEYS. REPEAT CUSTOMERS MAKE THE BUSINESS LAST. HAVE A...

The food here was great. I'd been looking for a place to get a decent chicken Philly and I found it. The service, while polite, was subpar and it began and ended at the order counter. When we were called to pickup our order, we didn't think about the other couple who were sitting at a table before us. when I took my order to the cashier and reminded them that I ordered it without mayo. I sat back down and then realized we had baskets of fries on our tray but didn't order any. The other couple started to complain about the wait time and it was discovered we had their food. Between this screwup and only being able to drink Barq's because the other soda's were out of syrup, I would only order for pickup but definitely would check my food before leaving and stop to get a bottle soda on...

I recently visited Charleys Cheesesteaks and was assisted by Jasmine at the register. Jasmine provided outstanding customer service throughout my visit. She greeted me with a warm smile and was very patient while I decided on my order. Jasmine answered all my questions about the menu and made helpful recommendations, which I really appreciated. She handled my transaction quickly and efficiently, ensuring that everything was correct. Jasmine also checked in to make sure I had everything I needed before I left the counter. Her friendly attitude and professionalism made my experience enjoyable, and she truly went above and beyond to make me feel welcome. Overall, Jasmine is an excellent cashier who represents Charleys Cheesesteaks very well. I look forward to returning and hope to...