Summed up- overpriced and not very good. I am overall dissapointed in my "meal". I ordered the bourbon street special. This included 10 wings and fries (no drink) for an overall total of $17.20 which I found a bit outrageous to begin with. But still wanted to give them a shot. I ordered 5 original hot and 5 Jamaican jerk bone in wings. The chicken had very little meat and was quite chewy. The flavors were nothing beyond average. Ive had plenty of wings from other places with much better.. I was offered seasoning on fries which I took. The fries were not very good at all. The seasoning was very salty and nothing special. The fries were stuck together and pretty mushy/ not crispy enough. This meal came with 1 sauce only (extra would be a little over $1). They gave me the sauce in a baggie with 2 slices of celery which I found a it strage. No carrots and just 2 small pieces. 😳🙄The customer service was ok. Was told food would be done in 5-10 min and it took a little more than that.. also found it strange that when I asked cashier if I could get ketchup with my meal, she stated that I could get some myself around the corner where they had condiments apparently but she would go ahead and out some in my bag too?? Ultimately.. the celery was the best part. I ended up eating 2 pieces of each flavor and leaving the rest. Sigh . Definitely don't plan on coming back...
Read moreThis location provided a terrible service. I ordered over 130 dollars worth of food online to have delivered to my house. This location send out the food with the wrong driver and the food was never delivered to my house. The doordash driver who was suppose to get my order called me saying that the restaurant was claiming that the food had already been sent out. Obviously the food was sent out without verifying who it was being sent to because the order was never delivered to me. This location refused to remake the order despite the efforts of the doordash driver. My husband even spoke to the manager of the restaurant and she absolutely refused to remake the order and didn’t express any interest in the fact that we never got our food. The food ordered was for a small celebration and I was left without any food to provide. The doordash driver could not go anywhere without the order being cancelled so he was just sitting outside this restaurant for about 2hours. Doordash refunded me. But the restaurant handled this situation very poorly and never apologized for the incident....
Read moreI have been coming here before the expansion….however today I am here and there is no manager on shift…..there is a kitchen manager but no hablas English!!! (This is what I was told!) Anywho I made my order and the lady skipped the part where you get to put In you number for the points….so I said something!! She acted as if she had nothing to do with it!! Ok I continued with my outing!! Then when our food was ready she called out my name I couldn’t hear her because of the speaker and music so we asked what name was said…..nobody said nothing…..I waited again and just so happen she said it while the music was switching……so I asked her why wouldn’t she turn to the other side of the building and say the name if the people on the side your looking at aren’t moving??? She stood there like she no savy!!! So I asked to speak to a manager and this is what I was told there was no one to report it to!!!! Pics posted for...
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