Popeyes Louisiana Kitchen — Restaurant in Texas

March 1st drive thru I ordered a chicken sandwich combo with red beans and rice. I paid for my order at 1:12pm, she gave me my drink and change then left me waiting. She came back to window after about 3 minutes and said "I'm sorry but they're cooking the chicken and it will be 2 minutes, is that okay" I said yes, she told me to pull up and she will bring it out. I waited 15 more minutes for her to come out without my food to tell me "I'm so sorry but we are out of the chicken for the sandwich" I said "what, why did it take you this long to tell me that when you told me they were cooking it, I've been waiting here for 15 minutes" she said "have you really waited that long" I gave her my receipt to show the time I paid and prove that I waited 18 minutes. She apologized and asked what do I want them to do. I was very upset and hungry. I said just give me my money back. They wasted my time and I didn't have time to go get food or time to eat. I don't understand why they left me waiting so long and I don't understand why they were out of chicken for their new advertised special sandwich. Why not offer me chicken breast meal or anything!! Two days later this still aggravates and...

I quit eating at Popeyes because the food was nasty the last 3 times I had eaten it. It was great in the '70s when they first came to Houston but poor in the 80s and 90s and I never tried it again till 2012. My wife wanted some red beans and rice and only at Popeyes... we were in the neighborhood and my wife pointed out that they had a line wrapped around the building so maybe this Popeyes was a good one. What the heck... I ordered chicken and her beans and rice. Wow... I found a Popeyes that is actually good again. This restaurant is about 40 miles from where I live so we are going to try the one on Memorial drive near Dairy Ashford tonight and see if it's as good. Update...2014. This is THE best Popeyes. Memorial is ok, hwy 6 is better, edgebrook is ok, the new one on Westheimer is pretty good but they need to change their oil so the chicken tastes a bit better...Porter is awesome everytime...

The Popeye's in Porter is excellent. I do not know how much the food quality varies between the various franchises, but the one in Porter is very very good. Best fried chicken in the Houston area. Popeye's just opened a new restaurant in Kingwood, we will try it, but no way it can be better than the one in Porter. This review was written a few years ago. Now my recent visit. I wish Franchisees would go through their drive throughs unannounced and try to place an order. I know payroll is an expense, but it is in my opinion extremely critical that the person taking ones order can speak plain English. I placed my order, received it at the drive through and drove 10 minutes to my home only to find that the order was only 1/2 correct. I was billed for my proper order, but given the wrong order. I was the only car in line. It was not worth my time to return, but I will remove this location from my list for...