Name: EL Jarocho Mexican Grill 2
Telephone: (229) 396-4399
Rating: 4.8

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Posts

vincent tsangvincent tsang

My first experience was amazing Damian the young waiter with glasses was very attentive and gave off great vibes! Food was amazing too! Unfortunately our second experience was awful 😢! After about an hour waiting for our food the cashier came out to apologize and then it took another 20 minutes for our food to come out after that :(! The male cashier at the front gave us a 15% off our order because of the wait, I very much appreciated that! So when I went to pay I noticed I was charged an extra 3.50 for extra rice that I didn’t receive! Orginally I told the waitress that I wanted to sub the tortillas you get with the pineapple fajita for extra rice I didn’t know I would be charged extra. What left a bad taste in my mouth was when I was explaining to the male cashier, The manager I assumed with glasses butted in and said they put extra rice in the plate when they obviously they didn’t have extra rice and wanted to give me back 2.00 instead of the 3.50 extra that I was charged. He didn’t know that we waited like an hour and 20 minutes for our food and tried to say I was wrong. I really liked this place the first time and came back a 2nd time but after this last experience unfortunately I will not be coming back, Because that’s not how you should treat a customer.

Felecia ApplewhiteFelecia Applewhite

Our steaks were over cooked. I ordered the steak that was supposed to come with cheese sauce, it did not. The beans were tasteless and the chips tasted like the grease needed to be changed. The staff was really nice. We had a good waitress and I still left a tip even though she forgot our tortillas. The bill was $145 and everyone was disappointed. The baby even said the grill cheese was nasty. The first time I went to this place it was good, I guess they have changed the cook. Idk.

N UN U

Selection of margaritas and the food is excellent. For me, how a Mexican Restaurant prepares their Camarones a la Diabla is a quality test, and they dish was well prepared, spicy, and delicious. Also recommend any of the burritos, chicken and rice, and the fajitas.

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Reviews of EL Jarocho Mexican Grill 2

4.8

(44)

3.0

51w

My first experience was amazing Damian the young waiter with glasses was very attentive and gave off great vibes! Food was amazing too! Unfortunately our second experience was awful 😢! After about an hour waiting for our food the cashier came out to apologize and then it took another 20 minutes for our food to come out after that :(! The male cashier at the front gave us a 15% off our order because of the wait, I very much appreciated that! So when I went to pay I noticed I was charged an extra 3.50 for extra rice that I didn’t receive! Orginally I told the waitress that I wanted to sub the tortillas you get with the pineapple fajita for extra rice I didn’t know I would be charged extra. What left a bad taste in my mouth was when I was explaining to the male cashier, The manager I assumed with glasses butted in and said they put extra rice in the plate when they obviously they didn’t have extra rice and wanted to give me back 2.00 instead of the 3.50 extra that I was charged. He didn’t know that we waited like an hour and 20 minutes for our food and tried to say I was wrong. I really liked this place the first time and came back a 2nd time but after this last experience unfortunately I will not be coming back, Because that’s not how you should...