Taco Bell — Restaurant in Topeka

I’m currently dealing with food poisoning after eating Taco Bell approximately six hours ago. It was the only food I consumed from outside yesterday. I placed an order with customizations, and because the items were made incorrectly, we asked for a remake.

When I received the remade Mexican Pizzas, the cheese wasn’t fully melted, and the food was clearly not properly heated. It was handed to me within 30 seconds of requesting the remake. I ate half of one and tasted the other—both were extremely greasy and had a noticeably off flavor. I genuinely believe the food may have been tampered with, or at minimum, mishandled. I can still taste the grease lingering in the back of my throat.

Within two hours, I threw up in my front yard and have since experienced classic food poisoning symptoms—nausea, vomiting, and stomach issues—continuing through the night.

I contacted the location and spoke to the manager, who stated that the steamer is broken and “sometimes it works, sometimes it doesn’t.” However, I find that hard to believe. I’ve only ever received unsteamed or improperly heated Mexican Pizzas on three separate occasions, and each time it occurred after a remake due to customizations in the original order.

If the steamer were truly malfunctioning, I would expect more inconsistency across all orders—not just remakes. This pattern suggests that remade items may not be properly reheated, whether due to oversight or negligence.

If the steamer wasn’t used or wasn't functioning correctly, the food may have:

Failed to reach safe internal temperatures, especially for meat and beans.

Allowed bacteria to survive, increasing the risk of foodborne illness.

The manager said she would “happily” refund me for the two items. I have not yet gone to receive my refund. While I appreciate the gesture, this is a serious food safety issue. I’ve eaten at Taco Bell many times and have never had an experience like this. Food that is not heated properly, greasy, and possibly spoiled should not be served under any circumstances. If the kitchen equipment isn’t working and the oil isn’t fresh, service should be paused until the issue is resolved.

This location should be inspected immediately before someone...

Horrible customer service. The woman that took my order didn't listen at all, then didn't bother to apologize for anything, she just stated "That will be more money." I had come inside the building and ordered in, so I thought they would actually be a little more diligent, since obviously we'd be eating right there and know if there was something wrong with the order immediately.

I realized that the order given to me was correct as far as what was given to the kitchen to make. But I had already paid almost $3 extra for a drink that the woman didn't hear, then I discovered she hadn't made a taco be supreme (which I let slide and ate as was because I knew she'd want to charge me for the sour cream). When I opened my chalupas only to discover they were NOT the chicken supreme I ordered, that was it for me. I'm NOT going to pay extra because she couldn't pay attention. My 7 year old even heard and knew I had ordered chicken supreme chalupas, because I asked my children if they happened to hear what I said when I ordered.

Then there were no napkins stocked, we had to ask for those, but got an attitude and told they were "... right over THERE."... Which they weren't. To top it all off, we got dirty looks and snickered at by the employees the rest of the time we were there. I hardly EVER complain about things like this, as I've come to expect this from fast food places nowadays, unfortunately. I was just floored by how horrible the employees were and how uncomfortable they made us feel. I didn't yell at the lady, I actually APOLOGIZED for coming up and having her fix it. Nobody apologized for any inconvenience, nobody cared. Yet I looked the woman who gave me the correct chalupas (she was from back in the kitchen) right in the eyes and sincerely told her, "Thank you, I truly appreciate it." I made sure our trash got thrown away, and trays put up properly. As a PAYING CUSTOMER I (and my kids!) exhibited better "customer service" than what the employees there...

A Culinary Catastrophe

If you're craving disappointment served with a side of regret, look no further than Taco Bell. My recent visit to this so-called "restaurant" was an experience I wish I could un-live.

Let's start with the ambiance—or lack thereof. Walking in, you're greeted by the nauseating aroma of grease and desperation. The dim lighting does little to mask the grim reality of your culinary choices. Plastic chairs, sticky tables, and a general sense of uncleanliness complete the ambiance, making you question whether you've stumbled into a fast-food joint or a scene from a horror movie.

Now, onto the food—or should I say, the culinary abominations masquerading as food. The "beef" in their tacos is suspiciously reminiscent of something that might have been scraped off the floor of a questionable meat processing plant. It's bland, rubbery, and leaves an oily film in your mouth that no amount of soda can wash away. And let's not even get started on the "cheese." I'm pretty sure it's just melted plastic with a hint of artificial flavoring.

But the real pièce de résistance is their infamous "Mexican" pizza. Picture this: a soggy tortilla slathered in a congealed mess of beans, rubbery cheese, and what can only be described as ketchup masquerading as salsa. It's a culinary crime against humanity that should come with a warning label.

And don't even get me started on the aftermath. Let's just say that a trip to Taco Bell is like playing Russian roulette with your digestive system. You might walk away unscathed, but more often than not, you'll be paying the price for days to come.

In conclusion, if you have any respect for your taste buds, your stomach, or your dignity, steer clear of Taco Bell. It's a culinary wasteland where flavor goes to die and dreams are crushed one soggy taco at a time. Save yourself the trouble and opt for literally...