Five Guys — Restaurant in Town of Amherst

So this Five guys on Niagara Falls blvd is only getting 2. stars because the food was done correctly and consistent with others I have been too. That's where the positivity ends. First we walked in and the door says hiring 20.56 hr average pay. Ok they don't deserve that for the way this place looked when we walked in. The floor was sticky. Every table was not wiped down. I asked for a towel so I could wipe down the table and the kid hands me a dry napkin! Then I said can you please send someone over to clean it. So a kid comes out with a wet napkin wipes one table off then the next.....then if this doesn't gross you out he picks up some trash with that napkin smooshes down the garbage in the can with that napkin then wipes the next 3 tables with the same napkin! We are in the middle of a pandemic people! I should have complain but no manager that I could tell was around. Every kid working looked like they were young 15 or 16 and you can't fault them for poor management CLEAN UP YOUR RESTAURANT BEFORE...

Got a cheeseburger and fries, brother got bacon cheeseburger and fries, and we shared a shake. Buns were cheap, soaked up all the juice and were gross, burgers fell apart because of. Lettuce was not fresh, tomatoes were tiny, cheese is cheap individually sliced junk. Meat was a perfect medium, just how I like it, but I'm pretty sure they're supposed to shoot for medium well (no pink). Bacon was crispy and perfect, they probably deep-fried it. Fries were soggy and undercooked Shake was think delicious vanilla peanut butter, however not mixed properly so most the previous butter was on the sides of the cup still. And the size of a typical small drink. Free peanuts were cool? I guess? Store was clean. I'd never go back mainly because of price. I can get a cheap decent burger at dozens of places. I paid over $30 for 2 medium sized burgers with medium fries, 2 medium drinks, and...

I ordered a chocolate banana milkshake and a burger. Burger was good. I thought I was getting little pieces of banana while drinking the shake but I never tasted banana so clearly they did not add the banana flavor. As for those little pieces I kept getting in my mouth that I thought were banana...I get to the bottom of the cup and there's a chunk of what looks and feels like raw meat. This is beyond disgusting. Not to mention the drink came with no tape over the straw hole and no tape holding the lid down. So the driver could have tampered with it also. Then when I called with my concern the young woman said hold on because she was going to give me the district managers email, ya she put the phone down and proceeded to get back to work probably cleaning and closing up for the night. I hung up after 11 mins holding. For the price of five guys I do...