Inchin's Indian Kitchen — Restaurant in Town of Cheektowaga

Today makes the 4th time I have ordered food from Inchin's Indian Kitchen in Galleria Mall. Today I bought it again around 1:00pm. I have been finding repetitive burgers, fries, subs, and pizza to be BORING. So, when I saw the Indian food choice I was excited to try different dishes at Inchin's. Their food ALWAYS taste different to me in the BEST, GOOD, way. Like a quick vacation via in my mouth and nose! Homemade (as opposed to unhealthy fries thrown in a frier), healthy, interesting, clean food, tasty food!!! I love their food. Lol..a couple dishes made my eyes water and I had to drink some water to recover from the delicious heat when they generously allowed me to sample the dishes first, but I bought them anyway because l LIKED THE TASTE and I was experiencing a tiny bit of India without traveling. I am African American and at each visit the people who waited on me were so delightful to communicate with (almost like a new friend), plus they patiently helped me decide what I wanted for myself and for my grandchildren. Hmmm...I read some of the previous reviews from other people who gave them a low score due to the register "tips" option. I agree take out food should not require a tip, and there should be zero pressure to give one. The lady at the counter did point out the tip OPTION to me when I paid. While that can be uncomfortable, how is that any different from Panera's, or Starbucks, or any other place that give same tip options when they don't bring food to your table. IF counter person kindly goes EXTRA MILE IN SERVICE for YOUR benefit, why not give a small gratuity of appreciation as long as it is not under pressure. Now atmosphere, well how much can you say about any eatery in a mall. It is a MALL, soooo how do you give a 5 score for eating in a mall, but Inchin's space was CLEAN and neat. Their food is excellent, the owner and staff are good...

We ordered vada pav and salad mix from this place. Must say, their's was the worst vada pav ever. The pav were smaller than the usual pav. They were drenched in oil. There was no chilli. The vada tastes plain.

Coming to the salad mix, they first tell you that you can get the veggies OF YOUR CHOICE and when you stand there to get it done, they ask you to sit in the foodcourt as it will take some time to prepare. Why? Because they have to strategically add too much of yellow onion and lettuce and less of other stuff as it helps reduce their cost. Luckily we sat in the food court itself instead of taking it back home. They missed on adding the salad dressing in the salad mix. It was just raw veggies in a box. Had to stand there and ask them to add the dressings to make it edible. Extremely disappointed in their food preparation. You have to ask for additional cutlery as they don't give you if you don't ask.

For all the non-Indians trying this place, I would recommend trying...

Food court meals can be challenging to get something fresh. This was so-so and a bit pricey for the taste and quality. Rice was a bit on the drier side, butter chicken was sweet in the way supermarket tomatoe sauce can be. Garlic Naan was promising but mine wasn't cooked through so it was doughy and chewy in most places with some spots of great char and chunky garlic pieces. $17 including Naan and a soda The paneer kebab was just tough on all sides, like it had been cooked hours earlier and re-heated. It came with a small amount of lettuce, onions, peppers, chopped tomatoes choice of rice and a sauce. Fair amount of seasoning on this dish. Probably the better of the two... $13 something

Pictures of meals would help, it was hard to know what...