Big Olaf — Restaurant in Town of East Hampton

Olafs is an ice cream shop that I frequent every summer. Loved this place but the last 2 yrs has been disappointing. Last weekend our server had the biggest attitude, some young kid who looked like he just did not wan to be there. There was 5 of us and everyone said why does e have an attitude. I told him numerous times to put lids on the ice cream and he mumbled something under his breath and started slamming the cups of ice cream on the counter. It was not a good experience. Also I've brought this up to staff for 2yrs and no one listens, raise the temperature on the hot fudge warmer. It has been 2 yrs of cold fudge. Very...

I’m not gonna sugar coat it, this is amazing. For the local sag harbians, this place is a blessing that could easily have come straight out from heaven. To say that this place is “good” would be an insult when one realizes the beauty and care behind each ice cream made. Every time I enter the place, I get on my knees BEGGING whoever is there to slide me a glowing mint chip cone of icecream. If your in the hamptons, go here otherwise you are going...

Ice cream ok, nothing to write home about, though. Dissappointed about customer service. I visited on 9/7/24 in the evening, staff refused to add another scoop to one cone that we got without counting it as a brand new cone before we even paid and left. A good place would have just added it on the side without any discussion. Little things like that make you not feel appreciated...