I usually love going to this place, I have been going here for years but lately the quality in food has gone downhill and for the first time last night our server was unsatisfactory. Usually I order onion rings, a Cesar salad or a veggie burger. The last few times I've ordered the onion rings they have been anything but hot and crispy, they've been lukewarm and soft. My salads have had soggy lettuce and croutons were practically nonexistent. My veggie burgers have been poorly put together and the patty has been slightly cooked looking on the outside but mushy on the inside and the patty was way bigger than the bun, which never used to happen. I have stopped ordering shakes from here as the taste of the shakes has gone down. I got tired of only ordering their fancy shakes from the menu and ordered just a plain chocolate shake with nothing else in it or anything and even that couldn't be accomplished. I was with a party of 4 last night and even though two were happy with the chicken special they ordered their fries were cold. The other person was very unhappy with the shake ordered so it wasn't finished by anyone at the table as it was agreed it tasted very strange, and their fries were cold too, and what I described of my previous experiences with my onion rings and veggie burger rang true again for last night's dinner. Our servers here are also usually very nice. They tell you specials, take your orders, deliver food, ask how everything is or if you need anything at some point and then take your food and give you the bill. Last night our server made interactions with him very awkward. When he came to give us the specials, he gave us some alcoholic drink example and then he looked at me and flatly said that alcoholic drinks are not for children, they are bad for children and children are not allowed to have them and then turned back to look at his special's list again to carry on. I'm 27 and when I made that point to him he got defensive, instead of apologizing and laughing at it like most people who make this mistake he said OH! Well then take it as a compliment, that's how I would have taken it! I informed him that this happens to me a lot but only after someone looks at my ID. He also made small odd comments when he came back our table, and at the end of the meal when he asked us if everything was good the inedible milkshake was mentioned and he immediately got defensive and slightly bickered with the person who ordered it and made the situation so weird to the point where the person who ordered it had to say "If you didn't want to hear an honest answer, then don't ask if we were happy with everything." At which point he then offered to take the shake off the bill. I am at this point disappointed enough to take a second thought before coming here. Sadly. I used to be addicted to the foods...
Read moreMe and my fiancé went here after a nice walk through the Morton’s estate. I should have taken my chances eating the berries in the woods because the whole dining experience left a lot to be desired, and it resulted in the whole check being thrown out by the manager. As a side note, he was the only bright spot in the whole place.
We arrived around 1pm and the normal lunch rush was in swing. There was only one table left, by the door, which was fine, so we were seated. About 25 minutes go by without water, or anyone making contact with us, so we ask the hostess and she said she would get someone..at least she brought water. Another 10 minutes go by and the table adjacent to us ask, “did a server come to you yet?” We said “no” so the adjacent table inquired about our “missing in action waitress”. Another 15 minutes go by and our waitress comes out only to greet us by saying “hi….I’m sorry, I’m busy ha ha”. The tone was that of a “why did you ask where I was, you are bothering me” like it was our fault we asked where she was 50 minutes after sitting. We ordered our food, and drinks. The Diet Coke came out quickly, the beer took about 15 minutes, the appetizers came out fairly quickly too. The fried pickles were a 6/10.
Our entrees come out and we both ordered medium. I bit into mine and I kid you not, looked like the inside of an alive cow, not to mention it bled right down my hands. Instant loss of appetite. My fiancé then cut her burger in two and low and behold it was redder than mine and looked like it hadn’t even been cooked. Hers was rarer than rare!
We called over the waitress and told her we want the check. The manager comes over, and tells us he will waive the whole bill.
This whole dining experience was rather pathetic and I would rather eat at a hole in the wall McDonald’s. The service and food did not warrant the high hampton prices. Total pretenders!
I never leave reviews, this might be my first food review but I was absolutely flabbergasted. I now understand why the reviews are pretty...
Read moreTL;DR: Tiny tacos, big prices, great drinks and vibe.
I was tempted to give this place three stars, but the decoration and vibe pushed it to four stars.
My companion and I discovered this place while walking around the super scenic Sag Harbor Main Street on a Saturday afternoon. We were seated immediately and provided with paper menus that listed their tacos, bowls, appetizers, and drinks. I wanted to try either their al pastor or pork belly bowl, but our server informed me that they don’t have bowls yet as they’ve only been open a week. Why not cross off the bowls on your disposable, paper menus? After that slight bit of disappointment I settled for the al pastor and pork belly tacos. We ordered a side of chips and guac. Had I immediately noticed their $22 price I probably would’ve ordered something else, but we stuck with it… and that was a good decision.
The tacos are closer to a traditional Mexican size and not the beefier tacos most Americans are accustomed to. Upon seeing the tacos my companion said “I see why they make you two order at least two.” We noticed that I’d received a fish taco in place of the al pastor. I tried to flag down our server and a manager(?) came to the table instead and said that he could help with whatever we wanted. I asked the server to read back what I ordered (in case they heard differently) and I did indeed order an al pastor. The manager person said I could keep the fist taco and an al pastor taco was brought to the table a few minutes later.
TASTE: The chips and guac were delicious and filling, which was appreciated since the tacos are on the diminutive side.
The al pastor taco was dry and underwhelming. Disappointing.
Pork belly taco: The star of the show! Tender and flavorful. A must have.
Fish taco: It’s your typical fried fish taco. Nice flavor.
Lobster taco: Pricey but great. It’s kinda’ gooey and will squirt out the other end if you don’t hold it properly. Lobster meat flavor was delicious.
Shrimp taco:...
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