Just Salad — Restaurant in Town of Hempstead

The Just Salad restaurant in Westbury stands out to me as being one of the very best places to get a nutritious food item. The ambiance and the great service provided each and every time time is something the area manager Franco prides himself on. Franco is a dedicated and professional manager who makes sure that all of his stores are staffed by trained workers. He does an excellent job in overseeing this store and his other stores as well. Each time I go to the Westbury location, the store is running well, all workers are doing their best in assisting the customers and are especially excellent when it comes to having great people skills. Today I visited the store and Daniela and her entire team were working diligently in making sure that the employees were attentive and working in an expeditious manner in serving the customers. I was helped by Joel who prepared my salad exactly to what my expectations were. He was very friendly, polite and did an awesome job with my salad. Aleksander was another employee I had dealings with today and he is always very polite, listens attentively to his customers and prepared my smoothie to perfection. Daniela does an outstanding job at carrying out her responsibilities and is extremely helpful. It is under her tutelage that her entire team perform so amazing. I always enjoy going to this location because you can count on superior service and a welcoming staff. I want to applaud all of you for doing such a great job each and everyday. It is evident that the employees enjoy their work and strive to do their best. All the...

Let me just say, the food is great, pricing is great, atmosphere is great…but what makes this location EXCELLENT is the customer service. I visited just yesterday, 10/10. After a long day at work, and a longer commute home, I arrived at Just Salad a little earlier than my online order indicated (be there @ 8:52pm but I arrived around 8:40pm). Upon walking in, I was immediately greeted by one of the workers (short girl, glasses). She immediately told me my salads were being prepared still. In the interim, I needed to use the restroom. As I was coming back to the front counter, the same worker who greeted me was on her way to [I assumed] the restroom. When she saw me, she acknowledged me and stopped, turned around and went back to the counter to grab my order. Additionally, because I never dry my hands after washing them, the worker noticed this and without hesitation grabbed me paper towels to dry them. She sat my order down gently as I dried my hands and asked me with care if I needed anything else before returning to what she was we doing.

It’s people like this that make me give out 5 stars (and if I could, an infinite amount of stars) because of the humanity shown to me. I will forever recommend Just Salad and am incredibly impressed by this worker’s inspiring...

Westbury NY location specifically. Walked in to pick up an online order. Asked the guy behind the cash register, Zach, if my order was received. I didn’t care that it wasn’t ready yet. Zach went to look at online orders, looked at the receipts and then helped another gentleman picking up food. I asked him again and he told me to wait despite not doing anything. I confront him at this point and he tells me they are making it. That’s all he had to say. I didn’t care that it was out on time, which it wasn’t. I just wanted to make sure my online order actually went through or if I was waiting for nothing. He proceeded to be nasty, smirking at me to other customers and throwing a tantrum blasting music from the kitchen. Not a good look... And he behaved that way in front of his manager and one other customer which makes me question her leadership abilities. Whether it was my last name or the color of my skin, I will never know. I do know I will never go back to this location and question returning to any...