Subway - Melville - 43742 — Restaurant in Town of Huntington

I placed an order online for buy one get one free at this Subway because it came up as a participating store, however, I was charged for both sandwiches. When I went to Subway for pickup, cashier said they were not a participating store. I asked her could she take one sandwich off my order since I ordered two because I thought the second one was free. She said no she couldn't. Time was of the essence for me so I told the cashier I would take my order. The cashier refused to give me my order even though I paid online for it. I called the next day. There was a different cashier working that day. I explained to her the situation and she said a refund would be put back on my card, $23.88. It's been 10 days and no refund. I called the Subway yesterday and was told the manager is out of the country. I tried calling Corporate but message says they went digital so I left message (written message) as was requested, but as of now, no reply. I will never go to this...

I never leave reviews, but this Subway was so special in their horrific service I felt I had to. The two woman who work at this establishment are extremely rude - multiple times I have gone to get the deal of the day, and even just muttering those words gets you hostility and then a “mistake” overcharge at the counter for what the sandwich would cost without the deal of the day, which leads to you having to call the worker out and say “hey, it’s 6.99, not 10.20”. If it happened once I would chalk it up to miscommunication but the fact I have gone, immediately stated I want the 6.99 meal and received the same outcome every time shows it’s a tactic to attempt to rob people who aren’t paying attention. I will never come here again and I advise anyone to find another Subway that actually treats their customers like they are valued and not treated like a...

For weeks now the floor has moved. Ants have been found on the tables, chairs, floor and even the bathroom. Flies on the interior of the veggie bar were today's addition. Staff doesn't seem to care and prefers not to be bothered. The sandwiches while usually good or at least tolerable have a tendency to be sad and bland. Yellow lettuce, tasteless meat and not so fresh bread. If the bug and attitude problem is not resolved soon I will be taking my...